Hotel Group
Tintswalo Collection

Inclusions and Exclusions
2020/2021

Includes
Accommodation, breakfast, sunset canapes & cocktail of the day, WIFI, welcome bottle of wine on arrival and 1% Tourism Levy
Excludes
Unspecifed meals and beverages, transfers, excursions, mini-bar and any other items of a personal nature

FIT Cancellation Policy
2020/2021

Period Cancellation / Rescheduling / Room Reduction Fee Date of confirmation up to 46 days 20% non-refundable deposit (total booking cancellation) or value of room(s) cancelled 45 to 32 days 50% of total value of reservation (total booking cancellation) or room value (room(s) cancelled) 31 or fewer days 100% of total value of reservation (total booking cancellation) or room value (room(s) cancelled) Peak Period Bookings* 100% of total value of reservation (total booking cancellation) or room value (room(s) cancelled)
Peak Season Terms and Conditions

We have introduced low, high and peak seson periods for 2019 as well as new deposit and cancellation policies for all bookings travelling during peak periods. Full payment, on receipt of invoice is required for all bookings travelling during the peak periods.
Peak Period Bookings are liable for 100% cancellation fee if cancelled at any time

Peak Period Bookings* 100% of total value of reservation *Tintswalo Safari Lodge, Manor House & Tintswalo at Lapalala Peak Periods 01 July to 31 August / 15 December to 15 January
*Tintswalo Atlantic & Tintswalo at Boulders Peak Periods 15 December to 15 January

Groups Cancellation Policies
2020/2021

Period Cancellation / Rescheduling / Room Reduction Fee Date of confirmation up to 46 days 20% non-refundable deposit (total booking cancellation) or value of room(s) cancelled 45 to 32 days 50% of total value of reservation (total booking cancellation) or room value (room(s) cancelled) 31 or fewer days 100% of total value of reservation (total booking cancellation) or room value (room(s) cancelled) Peak Period Bookings* 100% of total value of reservation (total booking cancellation) or room value (room(s) cancelled)
Peak Season Terms and Conditions

We have introduced low, high and peak seson periods for 2019 as well as new deposit and cancellation policies for all bookings travelling during peak periods. Full payment, on receipt of invoice is required for all bookings travelling during the peak periods.
Peak Period Bookings are liable for 100% cancellation fee if cancelled at any time

Peak Period Bookings* 100% of total value of reservation *Tintswalo Safari Lodge, Manor House & Tintswalo at Lapalala Peak Periods 01 July to 31 August / 15 December to 15 January
*Tintswalo Atlantic & Tintswalo at Boulders Peak Periods 15 December to 15 January

Child Policies (Supplier)
2020/2021
Tintswalo Atlantic
Island Suites
Kids of all ages are welcome
Children under 16 must share with an adult 16 years and older
Triple rooms only permitted where the 3rd person is younger than 16
A maximum od 2 children under 6 years may share a room with 2 adults in 1 x 3/4 bed

Two Bedroom Suite
Kids of all ages are welcome
5th and 6th person allowed, each in a triple room

Dining Room
No children under the age of 9 (nine) are permitted in the dining room after 18h00.

Babysitting
Can be arranged at an additional cost and are charged per hour, maximum 2 children per babysitter

Tour Leader Policy
No tourleader/guide policy supplied by supplier.

Amenities
Virtuoso Amenities 2020

· Upgrades are not applicable for this property
· Complimentary A la Carte Breakfast for two per bedroom, daily for duration of the stay
· One private dinner for up to two people per room on the Pool Deck, including a bottle of Award Winning Premium House Brand of either White, Red, or Sparkling Wine (if weather does not permit then dinner will be provided in the dining room)
· Early check-in/late check-out, subject to availability
· Complimentary Wi-Fi

Rates Manual Child Policy
2020/2021
Tintswalo Atlantic
Island Suites
Kids of all ages are welcome
Children under 16 must share with an adult 16 years and older
Triple rooms only permitted where the 3rd person is younger than 16
A maximum od 2 children under 6 years may share a room with 2 adults in 1 x 3/4 bed
Two Bedroom Suite
Kids of all ages are welcome
5th and 6th person allowed, each in a triple room
Dining Room
No children under the age of 9 (nine) are permitted in the dining room after 18h00.
Babysitting
Can be arranged at an additional cost and are charged per hour, maximum 2 children per babysitter