Emporium Voyage luxury travel is the pinnacle of luxury hotel accommodation, providing the supreme platform for the crème de la crème. The Voyage prides itself on its consistent concierge services, impeccably fashioned to cater to the requisites of luxury travel. Our meritorious network of exotic hotel establishments in the finest destinations not only offers an unparalleled inventory to satiate the luxurious ambitions of our treasured clientele but also presents an exclusive opportunity for the aspiring hoteliers to unleash the true potential of their establishments. We proffer the range of classy Michelin Star restaurants, with their nouvelle cuisines culminating into an exclusive dining experience.
Emporium Magazine is your insight into the world of Luxury Lifestyle.
With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
Celebrated as one of Kigali’s top 5-star hotels, The Retreat is a luxury boutique hotel and spa created by the American owners of Heaven, which seamlessly blends enchanting serenity, Rwandan flair, and contemporary buzz to provide a unique experience. This tropical oasis offers guests an exclusive accommodation and immersive cultural experience, establishing itself as Kigali’s first eco-friendly hotel with solar electricity, organic toiletries, and locally crafted furniture from a sustainable Tanzanian teak farm.
Located on a peaceful tree-lined street just steps from Kigali city centre and a mere 15-minute drive from Kigali International Airport, The Retreat serves as the perfect base for travellers seeking to delve deeper into the colourful capital city. It allows guests to soak up the warmth of the city’s culture and people while providing easy access to all the vibrant happenings in this dynamic metropolis.
Featuring three different room types (Luxury Pool Villas, Superior King Suites and Deluxe King Rooms), with a total of 20 rooms, guests can anticipate a range of upscale amenities from high peaked ceilings, private outdoor patios, and indulgent indoor rain showers. The Luxury Pool Villas, the hotel’s most popular room offering, also feature private plunge pools, beautiful front and back gardens, as well as indulgent outdoor showers. Additionally, The Retreat offers a large salt water solar powered swimming pool with diving rock plus a decadent hot tub for all guests to enjoy. There is also a state-of-the-art open-air gym, sauna, full-service spa offering an array of wellness treatments, outdoor yoga deck and a meditation room, rounding out the exclusive luxury experience.
When it comes to dining, The Retreat offers a culinary experience like no other. Two of Kigali’s top-rated restaurants, Fusion and Heaven, serve a delectable array of dishes, ensuring that guests are spoiled for choice. Fusion Restaurant, along with its Swahili-inspired bar, tantalises guests with farm-to-table internationally inspired cuisine, while Heaven Restaurant presents an innovative modern African menu infused with local Rwandan flavours.
Guests staying at The Retreat can engage in a range of fun and interactive onsite cultural adventures. These include traditional banana winemaking, Rwandan cooking classes, cocktail making, and neighbourhood walks. These activities encourage guests to immerse themselves in Rwanda’s day-to-day life, ensuring an unforgettable experience filled with lasting memories.
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
POLICY_CANCELLATION
You may cancel free of charge until 18:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
POLICY_CANCELLATION
You may cancel free of charge until 18:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Breakfast
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 18:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Breakfast
POLICY_TITLE
General
Terms and Conditions
Terms and Conditions
General Terms and Conditions
1. The Scope of the Application
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
POLICY_CANCELLATION
You may cancel free of charge until 18:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Breakfast
POLICY_TITLE
General
Room serviceNon-smoking roomsFacilities for disabled guestsFamily roomsSafety deposit boxPacked lunchesCar hireNon-smoking throughoutAir conditioningDesignated smoking areaShuttle service (free)Vending machine (drinks)Vending machine (snacks)Airport shuttle (free)Shared lounge/TV areaMinimarket on siteGrocery deliveriesPet basketPet bowls
Business facilities
Meeting/banquet facilities (additional charge)Business centre (additional charge)Fax/photocopying
Food & Drink
RestaurantBarBreakfast in the roomSnack barSpecial diet menus (on request)Kid meals (additional charge)Kid-friendly buffetWine/champagne (additional charge)FruitsCoffee house on site
Reception services
24-hour front deskExpress check-in/check-outCurrency exchangeTour deskLuggage storageATM/cash machine on siteConcierge servicePrivate check-in/check-outLockers
Cleaning services
Laundry (additional charge)Dry cleaning (additional charge)Ironing service (additional charge)Daily housekeeping
Room serviceNon-smoking roomsFacilities for disabled guestsFamily roomsSafety deposit boxPacked lunchesCar hireNon-smoking throughoutAir conditioningDesignated smoking areaShuttle service (free)Vending machine (drinks)Vending machine (snacks)Airport shuttle (free)Shared lounge/TV areaMinimarket on siteGrocery deliveriesPet basketPet bowls
Business facilities
Meeting/banquet facilities (additional charge)Business centre (additional charge)Fax/photocopying
Food & Drink
RestaurantBarBreakfast in the roomSnack barSpecial diet menus (on request)Kid meals (additional charge)Kid-friendly buffetWine/champagne (additional charge)FruitsCoffee house on site
Reception services
24-hour front deskExpress check-in/check-outCurrency exchangeTour deskLuggage storageATM/cash machine on siteConcierge servicePrivate check-in/check-outLockers
Cleaning services
Laundry (additional charge)Dry cleaning (additional charge)Ironing service (additional charge)Daily housekeeping
Pros : The staff in this hotel are absolutely amazing. I had problems connecting my laptop and mobile phone as the Wi-Fi signal strength was very weak in my room. After contacting the reception who got in touch with the IT personnel, and the issue was sor
Wolfgang
Pros : top service from and to airport. Cons : No GYM
Olawale
Pros : The top-notch service and professionalism of the staff. Cons : Nothing
Hailey
Pros : Location was nice - quiet and peaceful in the evenings. Restaurant was open all day and night so I could eat whenever I wanted and not based on a set schedule. the WiFi was strong and functioned well so working and using multiple devices was easy.
Eugene
Pros : breakfast,clean Cons : Wifi very poor and 2nd floor room look even problematics with mobile datas forcing me communication on the ground floor ????
Olusola
Pros : Airport shuttle, proximity to the airport and proximity to shops etc were fantastic for me. Staff were also exceptional. Cons : Maybe lighting could be improved in the hall ways and in the room. The room also had no body lotion while I had mine
Faduma
Pros : Friendly staff, good variety for breakfast Cons : Weekend noise
Uduak
Pros : The airport pick up and drop off
The kindness of the staff and help in getting a taxi whenever I would want to go out Cons : The breakfast was not nice.
The options were very limited
David
Pros : The free airport shuttle is a nice touch which I understand to be uncommon among hotels in Kigali (though this hotel is also closer to the airport). The free breakfast was much better than "continental" but not mind-blowing: a couple choices of hot
Jeff
Pros : All the staff were excellent! Cons : The food quality was only average.
James
Pros : Being picked from Airport was exceeded my expectation Cons : Noise at night from adjacent night club or Restaurant
Marilyn
Pros : MY ROOM WAS LARGE WITH A COMFORTABLE BED. THE HOTEL HAS AIRPORT TRANSPORTATION. THEY SERVE GOOD LATTES. THE MEALS WERE GENEROUS SIZE AND OK. STAFF WAS FRIENDLY. Cons : THERE WERE MANY ANTS ON THE BALCONY AND EVEN WITH THE MOSQUITO NET I GOT MAN
Rebecca
Pros : The staff were very friendly. I was greeted with a fresh champagne flute of juice on check in. It was pricier than other places I'd seen online but I stayed because it was the recommended hotel by the tour company. Cons : The rooms are VERY tiny
Christian
Pros : Hotel is in a good location both from airport and business district ???? Cons : Some Staff need a little more training in language especially English and customer care
Alice
Pros : The airport reception and trip to the hotel and back to the airport was excellent. The room is nice and spacious but need to check on the wear out of the towels. Breakfast was good and balanced Cons : The room was not well cleaned when I checked
Pros : The staff in this hotel are absolutely amazing. I had problems connecting my laptop and mobile phone as the Wi-Fi signal strength was very weak in my room. After contacting the reception who got in touch with the IT personnel, and the issue was sor
Wolfgang
Pros : top service from and to airport. Cons : No GYM
Olawale
Pros : The top-notch service and professionalism of the staff. Cons : Nothing
Hailey
Pros : Location was nice - quiet and peaceful in the evenings. Restaurant was open all day and night so I could eat whenever I wanted and not based on a set schedule. the WiFi was strong and functioned well so working and using multiple devices was easy.
Eugene
Pros : breakfast,clean Cons : Wifi very poor and 2nd floor room look even problematics with mobile datas forcing me communication on the ground floor ????
Olusola
Pros : Airport shuttle, proximity to the airport and proximity to shops etc were fantastic for me. Staff were also exceptional. Cons : Maybe lighting could be improved in the hall ways and in the room. The room also had no body lotion while I had mine
Faduma
Pros : Friendly staff, good variety for breakfast Cons : Weekend noise
Uduak
Pros : The airport pick up and drop off
The kindness of the staff and help in getting a taxi whenever I would want to go out Cons : The breakfast was not nice.
The options were very limited
David
Pros : The free airport shuttle is a nice touch which I understand to be uncommon among hotels in Kigali (though this hotel is also closer to the airport). The free breakfast was much better than "continental" but not mind-blowing: a couple choices of hot
Jeff
Pros : All the staff were excellent! Cons : The food quality was only average.
James
Pros : Being picked from Airport was exceeded my expectation Cons : Noise at night from adjacent night club or Restaurant
Marilyn
Pros : MY ROOM WAS LARGE WITH A COMFORTABLE BED. THE HOTEL HAS AIRPORT TRANSPORTATION. THEY SERVE GOOD LATTES. THE MEALS WERE GENEROUS SIZE AND OK. STAFF WAS FRIENDLY. Cons : THERE WERE MANY ANTS ON THE BALCONY AND EVEN WITH THE MOSQUITO NET I GOT MAN
Rebecca
Pros : The staff were very friendly. I was greeted with a fresh champagne flute of juice on check in. It was pricier than other places I'd seen online but I stayed because it was the recommended hotel by the tour company. Cons : The rooms are VERY tiny
Christian
Pros : Hotel is in a good location both from airport and business district ???? Cons : Some Staff need a little more training in language especially English and customer care
Alice
Pros : The airport reception and trip to the hotel and back to the airport was excellent. The room is nice and spacious but need to check on the wear out of the towels. Breakfast was good and balanced Cons : The room was not well cleaned when I checked
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
The Retreat
Children allowedChildren of any age are allowed.Extra beds1 child (up to and including 3 years old) stays for free when using available cots. You haven't added any extra beds.Room CapacityThe maximum number of cots is 1.The maximum number of guests is 6.
Internet ConnectionWiFi is available in all areas and is free of charge.
Parking SpaceFree public parking is possible on site (reservation is not needed).
PetsPets are allowed. No extra charges.
No age restrictionThere is no age requirement for check-in
No curfewCome and go anytime you want.
Children of any age are welcome.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
The Retreat
The Retreat
Landmark
Niyo Arts Gallery
Kigali Centenary Park
MTN Centre Kigali
Restaurant
The Retreat
General
Room serviceNon-smoking roomsFacilities for disabled guestsFamily roomsSafety deposit boxPacked lunchesCar hireNon-smoking throughoutAir conditioningDesignated smoking areaShuttle service (free)Vending machine (drinks)Vending machine (snacks)Airport shuttle (free)Shared lounge/TV areaMinimarket on siteGrocery deliveriesPet basketPet bowls
Business facilities
Meeting/banquet facilities (additional charge)Business centre (additional charge)Fax/photocopying
Food & Drink
RestaurantBarBreakfast in the roomSnack barSpecial diet menus (on request)Kid meals (additional charge)Kid-friendly buffetWine/champagne (additional charge)FruitsCoffee house on site
Reception services
24-hour front deskExpress check-in/check-outCurrency exchangeTour deskLuggage storageATM/cash machine on siteConcierge servicePrivate check-in/check-outLockers
Cleaning services
Laundry (additional charge)Dry cleaning (additional charge)Ironing service (additional charge)Daily housekeeping
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
;
;
;
;
