AP Product Note EvenYears
Accepts children of all ages
Private vehicles need to be pre-booked (subject to availability) and for the full duration of guests stay
Special terms apply over festive season
15 December - 5 January 50% deposit policy and min 3-night stay is required, No arrivals and departures allowed on Christmas Day or New Years Day.
SINGITA EXPLORE / SINGITA SERENGETI HOUSE COMBO Book 3 nights at Singita Explore and 2 nights at Serengeti House and receive one of the nights at Explore complimentary - Valid
6 Jan - 14 Dec 2021 and 2022
STAY 6 / PAY 5 SINGITA SERENGETI - Book 6 nights at any Singita Serengeti lodges and receive 1 night complimentary (cheapest night) and a complimentary private vehicle - Valid
6 Jan 31 May and 1 Sep 14 Dec 2021 and 2022
STAY 4 / PAY 3 SINGITA SERENGETI - Book 4 nights at any Singita Serengeti lodges and receive 1 night complimentary (cheapest night) and a 50% discount on a private vehicle .- Valid
6 Jan 31 May & 01 Sep - 14 Dec 2021 and 2022
SINGITA SERENGETI / SINGITA VOLCANOES NATIONAL PARK COMBO Book 3 nights at Singita Kwitonda Lodge or Kataza House with 6 nights at any Singita Serengeti lodges and receive 1 night complimentary at Singita Serengeti and 50% off your last night at Singita Kwitonda or Kataza House - Valid
6 Jan 14 Dec 2021 and 2022
SINGITA SERENGETI / SINGITA VOLCANOES NATIONAL PARK OFF-PEAK & SHOULDER-SEASON COMBO Book 3 nights at Singita Kwitonda Lodge or Kataza House with 4 nights at any Singita Serengeti lodges and receive 50% off one night at Singita Kwitonda or Kataza House and a complimentary night at Singita Serengeti, and 50% off the private vehicle in Singita Serengeti - Valid
6 Jan 31 May & 1 Sep 14 Dec 2021 and 2022

Supplier Closures & Block Out
· Special terms apply over festive season
15 December - 5 January 50% deposit and min 3-night stay is required, No arrivals and departures allowed on Christmas Day or New Years Day.

Inclusions and Exclusions
2021 / 2022

Accommodation at Singita Serengeti House includes

· All meals and beverages (excluding French Champagne)
· Private Guide, house manager, chef and house staff
· Private open Land Rover safaris (one vehicle for up to 8 guests)
· Tennis
· Return road transfers between the Sasakwa airstrip and Serengeti House
· Telephone calls
· Laundry service

EXCLUDES
· Wildlife/park fee (we have added this fee to our rate)
· Tourism Development Levy (we have added this fee to our rate)
· Purchases from the Singita Boutique & Gallery
· French Champagne
· Spa treatments
· Any day trips or transfers from Singita Grumeti into Serengeti National Park
· Transport to and from Singita Grumeti or Singita Lamai.

FIT Cancellation Policy
Group bookings, rates, payment and cancellation terms need to be negotiated on an ad hoc basis. Important to note here though is that a Group is deemed as such if the party occupies more than 60% of the beds at any given lodge.
2021

Standard bookings
Provisional reservations may be held for 14 days, thereafter must be released or confirmed with a 25% non-refundable deposit. The balance of payment is due on guest departure.
Penalty of 25% of the total reservation value if cancelled up to 61 days prior to arrival
Penalty of 100% penalty if cancelled 60 days or less prior to arrival

Festive Season bookings (15 December 5 January annually)
Provisional reservations may be held for 14 days, thereafter must be released or confirmed with a 50% non-refundable deposit. The balance of payment is due guest departure
In the event of any confirmed reservation being cancelled during the Festive Season, defined as 15 December 5 January annually, the following cancellation fees will be charged
Penalty of 50% of the total reservation value if cancelled up to 121 days prior to arrival
Penalty of 100% of total reservation value if cancelled 120 days or less prior to arrival

2022

Standard bookings
Provisional reservations may be held for 21 days, thereafter must be released or confirmed with a 25% non-refundable deposit. The balance of payment is due on guest departure.
Penalty of 25% of the total reservation value if cancelled up to 61 days prior to arrival
Penalty of 100% penalty if cancelled 60 days or less prior to arrival

Festive Season bookings (15 December 5 January annually)
Provisional reservations may be held for 21 days, thereafter must be released or confirmed with a 50% non-refundable deposit. The balance of payment is due guest departure
In the event of any confirmed reservation being cancelled during the Festive Season, defined as 15 December 5 January annually, the following cancellation fees will be charged
Penalty of 50% of the total reservation value if cancelled up to 121 days prior to arrival
Penalty of 100% of total reservation value if cancelled 120 days or less prior to arrival

Groups Cancellation Policies
Group bookings, rates, payment and cancellation terms need to be negotiated on an ad hoc basis. Important to note here though is that a Group is deemed as such if the party occupies more than 60% of the beds at any given lodge.
2021

Standard bookings
Provisional reservations may be held for 14 days, thereafter must be released or confirmed with a 25% non-refundable deposit. The balance of payment is due on guest departure.
Penalty of 25% of the total reservation value if cancelled up to 61 days prior to arrival
Penalty of 100% penalty if cancelled 60 days or less prior to arrival

Festive Season bookings (15 December 5 January annually)
Provisional reservations may be held for 14 days, thereafter must be released or confirmed with a 50% non-refundable deposit. The balance of payment is due guest departure
In the event of any confirmed reservation being cancelled during the Festive Season, defined as 15 December 5 January annually, the following cancellation fees will be charged
Penalty of 50% of the total reservation value if cancelled up to 121 days prior to arrival
Penalty of 100% of total reservation value if cancelled 120 days or less prior to arrival

2022

Standard bookings
Provisional reservations may be held for 21 days, thereafter must be released or confirmed with a 25% non-refundable deposit. The balance of payment is due on guest departure.
Penalty of 25% of the total reservation value if cancelled up to 61 days prior to arrival
Penalty of 100% penalty if cancelled 60 days or less prior to arrival

Festive Season bookings (15 December 5 January annually)
Provisional reservations may be held for 21 days, thereafter must be released or confirmed with a 50% non-refundable deposit. The balance of payment is due guest departure
In the event of any confirmed reservation being cancelled during the Festive Season, defined as 15 December 5 January annually, the following cancellation fees will be charged
Penalty of 50% of the total reservation value if cancelled up to 121 days prior to arrival
Penalty of 100% of total reservation value if cancelled 120 days or less prior to arrival

Child Policies (Supplier)
CHILD POLICY

· Children of all ages are welcome at Singita Serengeti House and Explore.
· Infants under the age of 2 years will be accommodated free of charge at these lodges and camps.
· Children aged 2-16 years will be accommodated at 50% of the adult rate when sharing a standard Suite with one adult or another child.
· A single child accommodated in their own suite will attract the full adult rate.
· Triples are available on request. An additional room needs to be booked.
· Families of up to three members, including at least one child under the age of 10 years, are required to book and pay for the use of a private vehicle (subject to availability).
· Families of four or more members, including at least one child under the age of 10 years, are guaranteed the complimentary use of a private vehicle.
· In the interest of safety, participation of children in game activities is at the discretion of the guide.

Supplier Family Rooms
Private use 4 x doubles

Tour Leader Policy
Pilot/Guide rates and accommodation available

Amenities
2021 Virtuoso Amenities

• Upgrade not applicable for this property
• Daily Breakfast (included in rates)
• A gift valued at USD $100 (per room, double occupancy)
• Early Check-In / Late Check-Out, subject to availability
• Complimentary Wi-Fi

Rates Manual Child Policy
Child Policy
Children of all ages are welcome
Infants under the age of 2 years will be accommodated free of charge at these lodges and camps.
Children aged 2-16 years will be accommodated at 50% of the adult rate when sharing a standard Suite with one adult or another child.
A single child accommodated in their own suite will attract the full adult rate.
Triples are available on request. An additional room needs to be booked.
Families of up to three members, including at least one child under the age of 10 years, are required to book and pay for the use of a private vehicle (subject to availability).
Families of four or more members, including at least one child under the age of 10 years, are guaranteed the complimentary use of a private vehicle.
In the interest of safety, participation of children in game activities is at the discretion of the guide.