One of the world’s first eco-designed luxury safari lodges, nestled inside Africa’s last remaining dry sand forest
Emporium-Collection
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One of the world’s first eco-designed luxury safari lodges, nestled inside Africa’s last remaining dry sand forest
Welcome to Phinda Forest Lodge
Set in the heart of one of Africa’s most unique and delicate ecosystems, the rare and endangered Sand Forest, Phinda Forest Lodge embodies the rarity of the natural habitat it protects.
The iconic &BEYOND Phinda Private Game Reserve encompasses an impressive 29 866 hectares (73 800 acres) of protected wildlife land in KwaZulu-Natal, South Africa. Showcasing one of the continent’s finest game viewing experiences, the reserve is home to Africa’s Big Five, as well as 436 bird species.
Located within the reserve is the sand forest, a captivating and distinctive habitat, home to numerous unique plant species and many curious creatures beneath its canopy. Situated within the rare sand forest is Phinda Forest Lodge, one of the world’s first eco-friendly lodges that has been meticulously designed in perfect harmony with the forest’s natural flow, blending seamlessly into its surrounds. In keeping with our core ethos, the Zulu-zen inspired lodge embodies a commitment to minimise the impact on the environment ensuring to continue the legacy in which it was originally built. A real-life example of how development can be both environmentally and socially responsible without compromising luxury and quality.
Unwind in absolute tranquillity in one of the lodge’s 16 air-conditioned suites. Floor-to-ceiling glass walls invite the forest inside, while the dense tree canopy shelters, providing the utmost privacy. Floating on stilts above the forest floor while tiny duiker graze below, the suites feel as if they are one with the forest while each suite’s private veranda allow for gentle contemplation with breathtaking forest views. A new family suite completes the lodge offering, ensuring families an intimate and comfortable safari experience.
One of the world’s first eco-designed luxury safari lodges, nestled inside Africa’s last remaining dry sand forest
Available Services
24-hour security
Laundry
Dry cleaning
Ironing service
Shoeshine
Concierge service
Currency exchange
Air conditioning
Babysitting/child services
Sauna
Beauty Services
Shuttle
Bicycle rental
Bicycle rental
Shuttle service
Smoke alarms
Smoke alarms
Heating
Wakeup Calls
Pool
Kids' outdoor play equipment
Books, DVDs, music for children
Smoke alarms
Wine/champagne
Kid-friendly buffet
Street parking
Outdoor fireplace
Amenities
Amenities Not Found
Address
andBeyond Phinda Private Game Reserve, KwaZulu Natal, 3936, South Africa
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Children allowedChildren of any age are allowed.Extra beds1 child (6 years old) stays for US$20 per child per night when using available cots. 1 person (15 years old and over) stays for US$30 per child per night when using available extra beds. Room CapacityThe maximum number of extra beds is 1.The maximum number of cots is 1.The maximum number of guests is 4.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Children allowedChildren of any age are allowed.Extra beds1 child (6 years old) stays for US$20 per child per night when using available cots. 1 person (15 years old and over) stays for US$30 per child per night when using available extra beds. Room CapacityThe maximum number of extra beds is 1.The maximum number of cots is 1.The maximum number of guests is 4.
Room serviceNon-smoking roomsFacilities for disabled guestsBarber/beauty shopFamily roomsLiftSafety deposit boxSoundproof roomsPacked lunchesHeatingAir conditioningDesignated smoking areaShuttle service (free)Airport shuttle (free)Shared lounge/TV areaMinimarket on site
Business facilities
Meeting/banquet facilities (additional charge)Business centre (additional charge)Fax/photocopying (additional charge)
Food & Drink
RestaurantBarBreakfast in the roomSpecial diet menus (on request)Kid meals (additional charge)Kid-friendly buffetWine/champagne (additional charge)Fruits (additional charge)Coffee house on site
Reception services
24-hour front deskExpress check-in/check-outCurrency exchangeTour deskLuggage storageConcierge servicePrivate check-in/check-outLockers
Room serviceNon-smoking roomsFacilities for disabled guestsBarber/beauty shopFamily roomsLiftSafety deposit boxSoundproof roomsPacked lunchesHeatingAir conditioningDesignated smoking areaShuttle service (free)Airport shuttle (free)Shared lounge/TV areaMinimarket on site
Business facilities
Meeting/banquet facilities (additional charge)Business centre (additional charge)Fax/photocopying (additional charge)
Food & Drink
RestaurantBarBreakfast in the roomSpecial diet menus (on request)Kid meals (additional charge)Kid-friendly buffetWine/champagne (additional charge)Fruits (additional charge)Coffee house on site
Reception services
24-hour front deskExpress check-in/check-outCurrency exchangeTour deskLuggage storageConcierge servicePrivate check-in/check-outLockers
Pros : Good selection of food, but could do with more variation between the days Cons : Wifi codes kept cutting off depending on where you were in the building.
Warren
Pros : The rooms are spacious and well appointed. Staff are all friendly and helpful. There are good views from the rooms overlooking Kigali, and the location is central. There are plenty of power points to allow work from different areas in the room. Th
Pierre
Pros : Well located , walking distance from Kigali Convention center and Kigali Heights, 10mn drive from airport with courtesy shuttle on request, spacious rooms and very flexible for check-in and check-out. Staff very friendly Cons : Rooms and hotel m
Hemal
Pros : Very close to the conference centre (8-10 min walk). Good value for money when travelling for work. Cons : Hotel needs a bit of renovation. Breakfast and service in the morning can be improved.
B
Pros : The breakfast was nice but monotonous Cons : the mould like smell coming from the bathrooms especially in the morning.
Auta
Pros : Breakfast was good but can be better Cons : Variety
Jeandedieu
Pros : 1. I was there for the last time before COVID-19 and so, this time in February 2023, it felt like coming back home as I was a regular customer. Like in the past, I ordered for dinner ugali and fish such as sambaza or mukeke and with vegetables
Quentin
Pros : Room was very spacious. Staff were very accommodating. Aircon was fantastic! Cons : Breakfast options were very rich. I opted for cornflakes on most days.
Wifi was not perfectly stable.
Water pressure on the last day was almost non-existent.
David
Pros : Rooms are large and well lighted. Bed was very comfortable. Breakfast was good. The staff was the best thing about this hotel, they really tried. Cons : The bathroom was poorly maintained. Tiles were broke, shower door wheels were broken, sink w
Mansaray
Pros : Lemon Hotel was super nice and comfortable. The staffs were very encouraging. Your interactions and helping was appreciated.
God bless you all . Hope to come back Cons : I love the environment where the hotel is located. It's close to the airp
David
Pros : This is a good and comfortable hotel in a very good location. They were helpful and responsive the my queries before arriving and provided an airport pickup. Cons : There is a construction site next to the hotel and they were working with heavy
Liban
Pros : The hotel is in a perfect location, within walking distance of the Kigali convention center and other shopping centers like Kigali Heights. The neighborhood is also charming, and the Kigali view is fantastic. Cons : I wouldn't say I liked the br
Chris149
Pros : Went for a conference and it is 5 minutes from the Kigali Convention Centre. Had an excellent room, cleaned every morning and shower always had hot water. Toothbrush, cleaning kit and a loofa provided! Aircon worked and the wifi is free and mostly
Efi
Pros : The hotel is at a really convenient location for the nearby conference center. The stuff is really friendly and helpful and they were always very fast and responsive in our communication. It's also great that they arrange a shuttle from the airport
Peter
Pros : I had a spacious room looking out onto KCC. Colleagues had less pleasant rooms. Good plug points, fridge and kettle. Cons : Had to use stairs to access the lifts. Breakfast was just OK. Often out of stock of some items. Toaster just doesn't work
Hitinerant
Pros : The Hotel is very comfortable, the room very big and the bed is a super-king size. Everything worked well. The breakfast various and abundant. The personnel very kind. The shuttle service to/from the airport offered for free is a great value for mo
Jonathan
Pros : Room was…roomy. The shower offered great options without being overly complicated to operate. I was only on the first floor and yet the view of Kigali was nice. The employees were professional and accommodating. It was possible to walk from here to
Ramkissoon
Pros : the location was very good
the staff are very courteous and helpful
service very good
rooms were huge Cons : eveything was good
Peter
Pros : I had a large and comfortable room. It overlooked a building site, but was adequate. Cons : The fridge was not working when I arrived and had to be replaced. Getting my towels back was a constant challenge. The airport pick-up was chaotic and we
Kimthenomad
Pros : The staff was very helpful, the shower was good, and the room was big Cons : The bed, though big, was very hard. The bidet didn't work. The AC was not consistent.
Vaibhav
Pros : Nice clean and large room
Friendly staff
Open to slight modifications
Decent breakfast Cons : I was given a room very far away in spite of the hotel having rooms available
Sam
Pros : I liked the breakfast.
The location is perfect for me to walk to KCC. Cons : The gym facilities were good. However, it was rather too hot in there. Increasing natural air circulation therein would be useful.
Pros : Good selection of food, but could do with more variation between the days Cons : Wifi codes kept cutting off depending on where you were in the building.
Warren
Pros : The rooms are spacious and well appointed. Staff are all friendly and helpful. There are good views from the rooms overlooking Kigali, and the location is central. There are plenty of power points to allow work from different areas in the room. Th
Pierre
Pros : Well located , walking distance from Kigali Convention center and Kigali Heights, 10mn drive from airport with courtesy shuttle on request, spacious rooms and very flexible for check-in and check-out. Staff very friendly Cons : Rooms and hotel m
Hemal
Pros : Very close to the conference centre (8-10 min walk). Good value for money when travelling for work. Cons : Hotel needs a bit of renovation. Breakfast and service in the morning can be improved.
B
Pros : The breakfast was nice but monotonous Cons : the mould like smell coming from the bathrooms especially in the morning.
Auta
Pros : Breakfast was good but can be better Cons : Variety
Jeandedieu
Pros : 1. I was there for the last time before COVID-19 and so, this time in February 2023, it felt like coming back home as I was a regular customer. Like in the past, I ordered for dinner ugali and fish such as sambaza or mukeke and with vegetables
Quentin
Pros : Room was very spacious. Staff were very accommodating. Aircon was fantastic! Cons : Breakfast options were very rich. I opted for cornflakes on most days.
Wifi was not perfectly stable.
Water pressure on the last day was almost non-existent.
David
Pros : Rooms are large and well lighted. Bed was very comfortable. Breakfast was good. The staff was the best thing about this hotel, they really tried. Cons : The bathroom was poorly maintained. Tiles were broke, shower door wheels were broken, sink w
Mansaray
Pros : Lemon Hotel was super nice and comfortable. The staffs were very encouraging. Your interactions and helping was appreciated.
God bless you all . Hope to come back Cons : I love the environment where the hotel is located. It's close to the airp
David
Pros : This is a good and comfortable hotel in a very good location. They were helpful and responsive the my queries before arriving and provided an airport pickup. Cons : There is a construction site next to the hotel and they were working with heavy
Liban
Pros : The hotel is in a perfect location, within walking distance of the Kigali convention center and other shopping centers like Kigali Heights. The neighborhood is also charming, and the Kigali view is fantastic. Cons : I wouldn't say I liked the br
Chris149
Pros : Went for a conference and it is 5 minutes from the Kigali Convention Centre. Had an excellent room, cleaned every morning and shower always had hot water. Toothbrush, cleaning kit and a loofa provided! Aircon worked and the wifi is free and mostly
Efi
Pros : The hotel is at a really convenient location for the nearby conference center. The stuff is really friendly and helpful and they were always very fast and responsive in our communication. It's also great that they arrange a shuttle from the airport
Peter
Pros : I had a spacious room looking out onto KCC. Colleagues had less pleasant rooms. Good plug points, fridge and kettle. Cons : Had to use stairs to access the lifts. Breakfast was just OK. Often out of stock of some items. Toaster just doesn't work
Hitinerant
Pros : The Hotel is very comfortable, the room very big and the bed is a super-king size. Everything worked well. The breakfast various and abundant. The personnel very kind. The shuttle service to/from the airport offered for free is a great value for mo
Jonathan
Pros : Room was…roomy. The shower offered great options without being overly complicated to operate. I was only on the first floor and yet the view of Kigali was nice. The employees were professional and accommodating. It was possible to walk from here to
Ramkissoon
Pros : the location was very good
the staff are very courteous and helpful
service very good
rooms were huge Cons : eveything was good
Peter
Pros : I had a large and comfortable room. It overlooked a building site, but was adequate. Cons : The fridge was not working when I arrived and had to be replaced. Getting my towels back was a constant challenge. The airport pick-up was chaotic and we
Kimthenomad
Pros : The staff was very helpful, the shower was good, and the room was big Cons : The bed, though big, was very hard. The bidet didn't work. The AC was not consistent.
Vaibhav
Pros : Nice clean and large room
Friendly staff
Open to slight modifications
Decent breakfast Cons : I was given a room very far away in spite of the hotel having rooms available
Sam
Pros : I liked the breakfast.
The location is perfect for me to walk to KCC. Cons : The gym facilities were good. However, it was rather too hot in there. Increasing natural air circulation therein would be useful.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Phinda Forest Lodge
Children allowedChildren of any age are allowed.Extra beds1 child (6 years old) stays for US$20 per child per night when using available cots. 1 person (15 years old and over) stays for US$30 per child per night when using available extra beds. Room CapacityThe maximum number of extra beds is 1.The maximum number of cots is 1.The maximum number of guests is 4.
Internet ConnectionWiFi is available in all areas and is free of charge.
Parking SpaceFree public parking is possible at a location nearby (reservation is not needed).
PetsPets are not allowed.
Children of any age are welcome.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Phinda Forest Lodge
Phinda Forest Lodge
Landmark
Niyo Arts Gallery
Kigali Centenary Park
MTN Centre Kigali
Restaurant
Phinda Forest Lodge
General
Room serviceNon-smoking roomsFacilities for disabled guestsBarber/beauty shopFamily roomsLiftSafety deposit boxSoundproof roomsPacked lunchesHeatingAir conditioningDesignated smoking areaShuttle service (free)Airport shuttle (free)Shared lounge/TV areaMinimarket on site
Business facilities
Meeting/banquet facilities (additional charge)Business centre (additional charge)Fax/photocopying (additional charge)
Food & Drink
RestaurantBarBreakfast in the roomSpecial diet menus (on request)Kid meals (additional charge)Kid-friendly buffetWine/champagne (additional charge)Fruits (additional charge)Coffee house on site
Reception services
24-hour front deskExpress check-in/check-outCurrency exchangeTour deskLuggage storageConcierge servicePrivate check-in/check-outLockers
Extra beds:1 child (6 years old) stays for US$20 per child per night when using available cots.
1 person (15 years old and over) stays for US$30 per child per night when using available extra beds.
Room Capacity:The maximum number of extra beds is 1.
The maximum number of cots is 1.
The maximum number of guests is 4.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
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You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
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