Classic old-world safari charm in the heart of the Kruger National Park
Emporium-Collection
Emporium-Voyage
Emporium Voyage luxury travel is the pinnacle of luxury hotel accommodation, providing the supreme platform for the crème de la crème. The Voyage prides itself on its consistent concierge services, impeccably fashioned to cater to the requisites of luxury travel. Our meritorious network of exotic hotel establishments in the finest destinations not only offers an unparalleled inventory to satiate the luxurious ambitions of our treasured clientele but also presents an exclusive opportunity for the aspiring hoteliers to unleash the true potential of their establishments. We proffer the range of classy Michelin Star restaurants, with their nouvelle cuisines culminating into an exclusive dining experience.
Emporium Magazine is your insight into the world of Luxury Lifestyle.
With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
Classic old-world safari charm in the heart of the Kruger National Park
Welcome to Ngala Safari Lodge
The magic of Africa comes alive in the elegant Ngala Safari Lodge, a timeless safari lodge ideally positioned on a private concession inside the highly acclaimed Kruger National Park.
Set within South Africa’s largest and most well-known game reserve in the world, Ngala Private Game Reserve offers not only one of the most incredible Big Five wildlife experiences in the world, but also offers an intimate one due to our exclusive traversing rights on 14,700 hectares (36,000 acre) of wilderness land. Safaris are led by expert &Beyond-trained ranger and tracker teams, that ensure sensitive off-roading practices to allow close-up game sightings of elephant, buffalo, rhino, lion, leopard, spotted hyena, giraffe and more.
Tucked under a canopy of mopane and tamboti trees, Ngala Safari Lodge boasts 20 Classic thatched cottages, including three Family Cottages with interleading rooms, and the spacious Family Suite. Each of the spacious and classic ensuite cottages exudes a romantic ambience with nostalgic safari memorabilia throughout. Floor-to-ceiling glass windows make the most of sunny safari days and a private veranda offers the perfect setting for intimate dinners. Family Cottages can accommodate two adults and two children, while the gracious Family Suite also accommodates two adults and two children, but includes access to a private swimming pool and the use of a private vehicle.
The lodge’s swimming pool and sundeck overlook a natural riverine woodland, ideal for avid birdwatchers, while a tranquil massage sala and a well-equipped fitness room can be enjoyed in between game drives. Dinners are set in a candlelit courtyard or showcased as an African feast in the open-air boma.
Enjoy a variety of activities such as twice-daily game drives with intimate wildlife encounters, interpretive bush walks, a rhino notching conservation experience, or even a tailor-made private safari suited for your needs. While staying with us, why not spoil yourself and your partner with a magical night in our dreamy sleepout under the stars, in the Ngala Treehouse Experience.
Discovering Tranquility at Ngala Safari Lodge
Embark on an unforgettable safari adventure at Ngala Safari Lodge. Immerse yourself in the beauty of the African wilderness while enjoying luxurious accommodations, thrilling safari experiences, and personalized service.
Nestled within the pristine landscapes of the renowned Timbavati Private Nature Reserve, Ngala Safari Lodge beckons travelers seeking a quintessential African safari experience. From the moment you arrive, you are enveloped in the sights, sounds, and scents of the bushveld, where every moment promises adventure and discovery. Let's delve into the enchanting world of Ngala Safari Lodge and uncover the wonders that await.
Escape to the wild beauty of Africa and immerse yourself in the magic of Ngala Safari Lodge. Whether embarking on thrilling safari adventures, indulging in luxurious accommodations, or simply relaxing amidst the tranquil surroundings, every moment spent at Ngala Safari Lodge is a journey to remember. Book your safari getaway today and embark on the adventure of a lifetime in the heart of the Timbavati Private Nature Reserve.
Luxurious Accommodations:
Experiencing Ngala Safari Lodge Suites:
Ngala Safari Lodge offers a selection of luxurious suites designed to provide guests with a harmonious blend of comfort and elegance amidst the wilderness. Each suite features:
Spacious interiors adorned with stylish furnishings and traditional African decor.
Private decks or verandas offering panoramic views of the surrounding bushveld.
En-suite bathrooms with deluxe amenities, including freestanding bathtubs and indoor/outdoor showers.
Safari Adventures:
Embarking on Safari Experiences:
Embark on thrilling safari adventures through the Timbavati Private Nature Reserve, where the Big Five roam freely across vast savannahs and dense woodlands. Safari experiences at Ngala Safari Lodge include:
Guided game drives led by expert rangers and trackers, offering the chance to encounter lions, elephants, leopards, rhinos, and buffaloes in their natural habitat.
Bush walks and nature trails, providing opportunities to explore the finer details of the African bush and learn about its diverse ecosystems and wildlife.
Indulging in Lodge Facilities:
Ngala Safari Lodge boasts a range of facilities and amenities designed to enhance your safari experience and ensure your utmost comfort and relaxation. These include:
Swimming pool and sun deck, where you can unwind and cool off after a day of safari adventures.
Spa and wellness center offering a variety of rejuvenating treatments and therapies inspired by African traditions.
Dining area and bar serving delicious cuisine and refreshing beverages, with options for al fresco dining under the African sky.
Classic old-world safari charm in the heart of the Kruger National Park
Available Services
24-hour security
Laundry
Dry cleaning
Ironing service
Shoeshine
Currency exchange
Air conditioning
Babysitting/child services
Bicycle rental
Smoke alarms
Wakeup Calls
Books, DVDs, music for children
Wine/champagne
Activities
Guided Game Drives:
Embark on exhilarating game drives through the Timbavati Private Nature Reserve, led by experienced rangers and trackers. Explore the vast wilderness in search of Africa's iconic wildlife, including the Big Five, as well as giraffes, zebras, antelopes, and more.
Bush Walks:
Experience the thrill of walking in the footsteps of giants as you embark on guided bush walks with knowledgeable guides. Discover the intricate details of the bushveld, from tracking animal footprints to identifying medicinal plants and learning about the smaller creatures that inhabit the reserve.
Birdwatching Excursions:
Discover the rich birdlife of the Timbavati Private Nature Reserve on guided birdwatching excursions. With over 350 bird species recorded in the area, including raptors, waterbirds, and colorful songbirds, Ngala Safari Lodge offers a paradise for birding enthusiasts.
Cultural Interactions:
Immerse yourself in the local culture and traditions of the surrounding communities with cultural interactions led by experienced guides. Visit nearby villages, meet local artisans, and gain insight into the customs and way of life of the people of the region.
Photography Safaris:
Capture the beauty of the African wilderness on photography safaris led by professional photographers. Learn valuable techniques for capturing stunning wildlife and landscape images while exploring the diverse habitats of the Timbavati Private Nature Reserve.
Star Gazing:
Unwind under the African night sky and marvel at the millions of stars that illuminate the darkness. Join experienced guides for an unforgettable stargazing experience, where you can learn about the constellations and stories of the southern hemisphere.
Bush Dining:
Indulge in a romantic bush dining experience under the stars, surrounded by the sights and sounds of the African bush. Enjoy a gourmet meal prepared by skilled chefs, accompanied by the warm glow of lanterns and the crackling of a campfire.
River Cruises:
Embark on a leisurely river cruise along the Olifants River, where you can observe hippos, crocodiles, and a variety of birdlife from the comfort of a boat. Enjoy refreshments and snacks as you soak in the tranquility of the riverine landscape.
Children's Activities:
Ngala Safari Lodge offers a range of activities designed to entertain and educate young guests, including junior ranger programs, nature walks, bushcraft lessons, and arts and crafts sessions. Qualified guides ensure that children have a safe and enjoyable safari experience tailored to their interests and ages.
Facilities
Main Lodge Area:
The main lodge area serves as the central hub of Ngala Safari Lodge, where guests can relax and socialize between safari activities.
Featuring comfortable seating areas, a cozy fireplace, and expansive views of the surrounding bushveld, the main lodge area provides the perfect setting for unwinding and sharing stories of the day's adventures.
Complimentary Wi-Fi is available in the main lodge area for guests who wish to stay connected during their stay.
Dining Area and Bar:
Ngala Safari Lodge boasts a spacious dining area and bar where guests can savor delicious cuisine and refreshing beverages.
Enjoy sumptuous meals crafted from fresh, locally sourced ingredients, with options for indoor and outdoor dining.
The bar offers a selection of fine wines, spirits, and cocktails, perfect for pre-dinner drinks or relaxing after a day of safari adventures.
Swimming Pool and Sun Deck:
Cool off and unwind in the lodge's sparkling swimming pool, surrounded by lush gardens and sun loungers.
The sun deck provides a tranquil space to soak up the African sun and enjoy uninterrupted views of the bushveld.
Poolside service is available, allowing guests to enjoy refreshing drinks and snacks while lounging by the pool.
Spa and Wellness Center:
Indulge in pampering treatments and therapies at Ngala Safari Lodge's spa and wellness center.
Choose from a range of massages, facials, and body treatments inspired by African traditions, designed to rejuvenate the body, mind, and spirit.
Relax in the serene surroundings of the spa, where skilled therapists ensure a blissful and rejuvenating experience for every guest.
Curio Shop:
Browse a selection of handcrafted souvenirs, gifts, and safari essentials at the lodge's curio shop.
Take home a memento of your safari adventure, whether it's a traditional African artifact, locally made jewelry, or a practical item for your next wilderness excursion.
Library and Lounge:
Escape into the pages of a good book or unwind with a refreshing drink in the lodge's library and lounge area.
The library offers a collection of wildlife and nature books, as well as novels and magazines, providing guests with a quiet space to relax and recharge.
Conference Facilities:
Ngala Safari Lodge provides conference facilities for corporate retreats, meetings, and events, offering a unique and inspiring setting amidst the African bushveld.
State-of-the-art audiovisual equipment and catering services are available to ensure the success of every event.
Private Game Viewing Vehicles:
Guests at Ngala Safari Lodge have access to private game viewing vehicles for guided safari activities, ensuring an intimate and personalized wildlife viewing experience.
Experienced rangers and trackers accompany guests on game drives, providing expert insights into the reserve's flora and fauna.
F&Q
What wildlife can be seen during game drives at Ngala Safari Lodge?
Guests have the opportunity to encounter a diverse array of wildlife during game drives, including giraffes, zebras, wildebeests, hyenas, cheetahs, and a variety of bird species.
Is Wi-Fi available at Ngala Safari Lodge?
While Ngala Safari Lodge aims to provide guests with an authentic safari experience, limited Wi-Fi access is available in designated areas for those who wish to stay connected.
Are there any age restrictions for participating in safari activities?
Guests of all ages are welcome to join safari activities at Ngala Safari Lodge. However, some activities may have age restrictions or require adult supervision for younger guests.
What should I pack for my safari stay at Ngala Safari Lodge?
It is recommended to pack lightweight and neutral-colored clothing suitable for warm weather, as well as sunscreen, insect repellent, sturdy walking shoes, and a hat. Binoculars and a camera are also essential for wildlife viewing.
Are there any medical facilities available at Ngala Safari Lodge?
While Ngala Safari Lodge has trained staff to provide basic first aid, guests with medical conditions or specific medical needs are advised to bring their medications and consult with their healthcare provider before traveling.
Amenities
Amenities Not Found
Address
andBeyond Ngala Private Game Reserve, Timbavati, 1380, South Africa
Internet
Children policy
0 - 5 years Not permitted; additional children's drives may be requested
6 - 11 years Permitted on game drives at ranger’s discretion. Not permitted on walks outside of the lodge grounds
12 - 16 years Permitted on game drives and nature walks. Not permitted on Specialist Walking Safaris
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
WHAT'S INCLUDED
Accommodation
Three meals daily
Soft drinks, house wines, local brand spirits and beers, teas and coffees and refreshments on game drives
Laundry
Safari activities (twice-daily game drives)
Local community visit
One hour nature walks accompanied by experienced armed trackers (subject to availability)
Emergency medical evacuation insurance
VAT
Transfers to and from the lodge airstrip
One complimentary pair of SWAROVSKI OPTIK Companion 8x32 binoculars per room to share during your stay
Guides' Journal with illustrated wildlife and vegetation checklist
Area map with illustrated Star Birds checklist
WHAT'S NOT INCLUDED
Administration fee
Telephone calls
Safari shop purchases
Gratuities
All items of a personal nature
Champagne, cognacs, fine wines, premium brand spirits and cigars
Government bed levy
Conservancy or park fees
Landing fees
Travel Insurance - should you be interested we can introduce you to our recommended partners.
CONDITIONS
Accommodation rates are per person per night sharing and exclude any park, conservancy, entrance, gate, and landing fees.
Park and Conservancy Fees are subject to change. Fees need to be pre-paid to &Beyond and cannot be paid on arrival
Long-Stay Rates: May be applied for a combination of &Beyond lodges in Africa (subject to seasonal availability of the offer), for the same guests on a single itinerary. Nights spent at lodges without applicable long-stay rates count towards the long-stay rate at lodges where they are applicable. These cannot be used in conjunction with any other &Beyond offers, including Signature offers.
Single Supplement: 11 Jan - 30 Apr and 1 Nov - 20 Dec: A single supplement of 50% is only charged from the third single room per booking. 1 May - 31 Oct and 21 Dec - 10 Jan: A single supplement of 50% applies to all single rooms.
Triple rooms - Triple rooms are suitable for a maximum of two adults sharing with one child 16 years or younger.
Pilots and Local Driver-Guides: Rate only includes accommodation, meals, teas and coffees. Accommodation in a pilot/guide room is on a twin basis; single rooms will be allocated depending on availability.
Tour Leaders, Private Guides: Tour Leader rates apply to bone fide Tour Leaders. Normal guest inclusions and exclusions apply. A maximum of 1 Tour leader on a discounted rate per 14 guests.
Private Vehicles: Private 4x4 safari vehicles can be pre-booked, subject to availability. Rates are per vehicle per night, from 2pm on day of arrival to 11am on day of departure. Please see applicable notes under our Child Policy for children joining on a private vehicle.
Unmanned Aerial Vehicles: Please be advised that the use of Unmanned Aerial Vehicles (Drones) is not allowed in any of the conservation areas we manage, until such time as their impact on wildlife and anti-poaching initiatives can be assessed. This rule will apply throughout Africa, as our partners in various countries and regions have adopted a similar stance.
If paying for a Private Vehicle, children of any age may go on game drive, with access to sightings being at the discretion of the guide, based on the behaviour of both child and animals. Greater distances to animals may be adhered to, or certain sightings may be avoided, in order to ensure the safety of al
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
WHAT'S INCLUDED
Accommodation
Three meals daily
Soft drinks, house wines, local brand spirits and beers, teas and coffees and refreshments on game drives
Laundry
Safari activities (twice-daily game drives)
Local community visit
One hour nature walks accompanied by experienced armed trackers (subject to availability)
Emergency medical evacuation insurance
VAT
Transfers to and from the lodge airstrip
One complimentary pair of SWAROVSKI OPTIK Companion 8x32 binoculars per room to share during your stay
Guides' Journal with illustrated wildlife and vegetation checklist
Area map with illustrated Star Birds checklist
WHAT'S NOT INCLUDED
Administration fee
Telephone calls
Safari shop purchases
Gratuities
All items of a personal nature
Champagne, cognacs, fine wines, premium brand spirits and cigars
Government bed levy
Conservancy or park fees
Landing fees
Travel Insurance - should you be interested we can introduce you to our recommended partners.
CONDITIONS
Accommodation rates are per person per night sharing and exclude any park, conservancy, entrance, gate, and landing fees.
Park and Conservancy Fees are subject to change. Fees need to be pre-paid to &Beyond and cannot be paid on arrival
Long-Stay Rates: May be applied for a combination of &Beyond lodges in Africa (subject to seasonal availability of the offer), for the same guests on a single itinerary. Nights spent at lodges without applicable long-stay rates count towards the long-stay rate at lodges where they are applicable. These cannot be used in conjunction with any other &Beyond offers, including Signature offers.
Single Supplement: 11 Jan - 30 Apr and 1 Nov - 20 Dec: A single supplement of 50% is only charged from the third single room per booking. 1 May - 31 Oct and 21 Dec - 10 Jan: A single supplement of 50% applies to all single rooms.
Triple rooms - Triple rooms are suitable for a maximum of two adults sharing with one child 16 years or younger.
Pilots and Local Driver-Guides: Rate only includes accommodation, meals, teas and coffees. Accommodation in a pilot/guide room is on a twin basis; single rooms will be allocated depending on availability.
Tour Leaders, Private Guides: Tour Leader rates apply to bone fide Tour Leaders. Normal guest inclusions and exclusions apply. A maximum of 1 Tour leader on a discounted rate per 14 guests.
Private Vehicles: Private 4x4 safari vehicles can be pre-booked, subject to availability. Rates are per vehicle per night, from 2pm on day of arrival to 11am on day of departure. Please see applicable notes under our Child Policy for children joining on a private vehicle.
Unmanned Aerial Vehicles: Please be advised that the use of Unmanned Aerial Vehicles (Drones) is not allowed in any of the conservation areas we manage, until such time as their impact on wildlife and anti-poaching initiatives can be assessed. This rule will apply throughout Africa, as our partners in various countries and regions have adopted a similar stance.
If paying for a Private Vehicle, children of any age may go on game drive, with access to sightings being at the discretion of the guide, based on the behaviour of both child and animals. Greater distances to animals may be adhered to, or certain sightings may be avoided, in order to ensure the safety of al
WHAT'S INCLUDED
Accommodation
Three meals daily
Soft drinks, house wines, local brand spirits and beers, teas and coffees and refreshments on game drives
Laundry
Safari activities (twice-daily game drives)
Local community visit
One hour nature walks accompanied by experienced armed trackers (subject to availability)
Emergency medical evacuation insurance
VAT
Transfers to and from the lodge airstrip
One complimentary pair of SWAROVSKI OPTIK Companion 8x32 binoculars per room to share during your stay
Guides' Journal with illustrated wildlife and vegetation checklist
Area map with illustrated Star Birds checklist
WHAT'S NOT INCLUDED
Administration fee
Telephone calls
Safari shop purchases
Gratuities
All items of a personal nature
Champagne, cognacs, fine wines, premium brand spirits and cigars
Government bed levy
Conservancy or park fees
Landing fees
Travel Insurance - should you be interested we can introduce you to our recommended partners.
CONDITIONS
Accommodation rates are per person per night sharing and exclude any park, conservancy, entrance, gate, and landing fees.
Park and Conservancy Fees are subject to change. Fees need to be pre-paid to &Beyond and cannot be paid on arrival
Long-Stay Rates: May be applied for a combination of &Beyond lodges in Africa (subject to seasonal availability of the offer), for the same guests on a single itinerary. Nights spent at lodges without applicable long-stay rates count towards the long-stay rate at lodges where they are applicable. These cannot be used in conjunction with any other &Beyond offers, including Signature offers.
Single Supplement: 11 Jan - 30 Apr and 1 Nov - 20 Dec: A single supplement of 50% is only charged from the third single room per booking. 1 May - 31 Oct and 21 Dec - 10 Jan: A single supplement of 50% applies to all single rooms.
Triple rooms - Triple rooms are suitable for a maximum of two adults sharing with one child 16 years or younger.
Pilots and Local Driver-Guides: Rate only includes accommodation, meals, teas and coffees. Accommodation in a pilot/guide room is on a twin basis; single rooms will be allocated depending on availability.
Tour Leaders, Private Guides: Tour Leader rates apply to bone fide Tour Leaders. Normal guest inclusions and exclusions apply. A maximum of 1 Tour leader on a discounted rate per 14 guests.
Private Vehicles: Private 4x4 safari vehicles can be pre-booked, subject to availability. Rates are per vehicle per night, from 2pm on day of arrival to 11am on day of departure. Please see applicable notes under our Child Policy for children joining on a private vehicle.
Unmanned Aerial Vehicles: Please be advised that the use of Unmanned Aerial Vehicles (Drones) is not allowed in any of the conservation areas we manage, until such time as their impact on wildlife and anti-poaching initiatives can be assessed. This rule will apply throughout Africa, as our partners in various countries and regions have adopted a similar stance.
If paying for a Private Vehicle, children of any age may go on game drive, with access to sightings being at the discretion of the guide, based on the behaviour of both child and animals. Greater distances to animals may be adhered to, or certain sightings may be avoided, in order to ensure the safety of al
Terms and Conditions
Terms and Conditions
General Terms and Conditions
1. The Scope of the Application
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
WHAT'S INCLUDED
Accommodation
Three meals daily
Soft drinks, house wines, local brand spirits and beers, teas and coffees and refreshments on game drives
Laundry
Safari activities (twice-daily game drives)
Local community visit
One hour nature walks accompanied by experienced armed trackers (subject to availability)
Emergency medical evacuation insurance
VAT
Transfers to and from the lodge airstrip
One complimentary pair of SWAROVSKI OPTIK Companion 8x32 binoculars per room to share during your stay
Guides' Journal with illustrated wildlife and vegetation checklist
Area map with illustrated Star Birds checklist
WHAT'S NOT INCLUDED
Administration fee
Telephone calls
Safari shop purchases
Gratuities
All items of a personal nature
Champagne, cognacs, fine wines, premium brand spirits and cigars
Government bed levy
Conservancy or park fees
Landing fees
Travel Insurance - should you be interested we can introduce you to our recommended partners.
CONDITIONS
Accommodation rates are per person per night sharing and exclude any park, conservancy, entrance, gate, and landing fees.
Park and Conservancy Fees are subject to change. Fees need to be pre-paid to &Beyond and cannot be paid on arrival
Long-Stay Rates: May be applied for a combination of &Beyond lodges in Africa (subject to seasonal availability of the offer), for the same guests on a single itinerary. Nights spent at lodges without applicable long-stay rates count towards the long-stay rate at lodges where they are applicable. These cannot be used in conjunction with any other &Beyond offers, including Signature offers.
Single Supplement: 11 Jan - 30 Apr and 1 Nov - 20 Dec: A single supplement of 50% is only charged from the third single room per booking. 1 May - 31 Oct and 21 Dec - 10 Jan: A single supplement of 50% applies to all single rooms.
Triple rooms - Triple rooms are suitable for a maximum of two adults sharing with one child 16 years or younger.
Pilots and Local Driver-Guides: Rate only includes accommodation, meals, teas and coffees. Accommodation in a pilot/guide room is on a twin basis; single rooms will be allocated depending on availability.
Tour Leaders, Private Guides: Tour Leader rates apply to bone fide Tour Leaders. Normal guest inclusions and exclusions apply. A maximum of 1 Tour leader on a discounted rate per 14 guests.
Private Vehicles: Private 4x4 safari vehicles can be pre-booked, subject to availability. Rates are per vehicle per night, from 2pm on day of arrival to 11am on day of departure. Please see applicable notes under our Child Policy for children joining on a private vehicle.
Unmanned Aerial Vehicles: Please be advised that the use of Unmanned Aerial Vehicles (Drones) is not allowed in any of the conservation areas we manage, until such time as their impact on wildlife and anti-poaching initiatives can be assessed. This rule will apply throughout Africa, as our partners in various countries and regions have adopted a similar stance.
If paying for a Private Vehicle, children of any age may go on game drive, with access to sightings being at the discretion of the guide, based on the behaviour of both child and animals. Greater distances to animals may be adhered to, or certain sightings may be avoided, in order to ensure the safety of al
Pros : Great value for money. Cleanliness is commendable. Local staff are pleasant, supportive, always happy to help and very professional. Cons : They have a supermarket on the property which was great but almost every single item was Chinese and all
Yves
Pros : Spacious rooms, comfoortable beds and washing machine for laundry,
Staff very helpful and friendly. All my requests were addressed in time and with great professionalism Cons : The choices for breakfast were very limited, no offer for simple to
Ali
Pros : Friendly and helpful staff did their best to facilitate a taxi or any guidance. The place is quiet, and the room has a nice city view. The hotel has two restaurants. One serves local BBQ, and I have enjoyed eating there-very delicious. Cons : Fo
Rosa
Pros : The room and the price Cons : The bathroom is quite small.
Charles
Pros : The entire apartment was clean and very comfortable. It felt like home! Cons : While the location was very nice and quiet, it was a bit of a distance from the city centre.
Adekunle
Pros : Great apartment: clean, comfortable, and includes all needed amenities. Cons : The apartment was a bit far from town.
Edie
Pros : I liked the reception. The staff were very welcoming, calm, and highly professional. Cons : The tv channels were limited.
Isiaka
Pros : The staff were very courteous and welcoming. The hotel is very neat and has all the necessary amenities for comfortable stay Cons : The food should be labelled and should offer more varieties
Imran
Pros : Value for money Cons : Breakfast
Alice
Pros : The breakfast was ok. The location too. Just that the studio block 4 requires standing A.C. to manage the heat in the room during the hot day/seasons Cons : The missing supermarket within the apartment location thats if I am to use the cooking f
Isiaka
Pros : The staff were very welcoming and courteous Cons : The restaurant needs improvement. The menu choice were limited and were never labelled
David
Pros : Exceptional facilities, which made it a home-away-from-home. Cons : I imagined its location to be on one of the hills for better amazing views of Kigali city. However, this low lying location provided me with a peaceful and quiet environment.
Gabriel
Pros : Professional staff. Very friendly Cons : Insects
Yves
Pros : Quiet area
Extremely friendly and helpful staff Cons : Need to diversify breakfast offer
Hashim
Pros : Everything Cons : Internet kept fluctuating
Segun
Pros : Nice place, very nice and kind staff and I made of alot of friends.
Clean, Very exceptional internet speed and connection all over. The Gym solid I explored and enjoyed myself in 5 nights stay. I was tempted to extend my stay but I already made 2
Boladazzle
Pros : I like everything about Phoenix Cons : Nothing
Wanjiru
Pros : Abdul was efficient. The check in process was smooth and he explained all the amenities in the complex. Cons : The Sundowner restraurant/bar located at the property played loud music during the day and late into the night.
Adewoye
Pros : Good environment and supportive staff. Cons : Nothing
Robert
Pros : Great staff always available to assist Cons : No AC available
Karolina
Pros : It was close to the airport. Cons : It is in the middle of nowhere with no restaurants and shops that makes it more difficult.
Rhea
Pros : Good breakfast every morning 6 AM- 10 AM, menu is Chinese with limited selection of breads and very nice fresh juices. Rooms have a good view and are very spacious. Overlooking the Nyandungu ecopark where you can take morning and evening walks.
Pros : Great value for money. Cleanliness is commendable. Local staff are pleasant, supportive, always happy to help and very professional. Cons : They have a supermarket on the property which was great but almost every single item was Chinese and all
Yves
Pros : Spacious rooms, comfoortable beds and washing machine for laundry,
Staff very helpful and friendly. All my requests were addressed in time and with great professionalism Cons : The choices for breakfast were very limited, no offer for simple to
Ali
Pros : Friendly and helpful staff did their best to facilitate a taxi or any guidance. The place is quiet, and the room has a nice city view. The hotel has two restaurants. One serves local BBQ, and I have enjoyed eating there-very delicious. Cons : Fo
Rosa
Pros : The room and the price Cons : The bathroom is quite small.
Charles
Pros : The entire apartment was clean and very comfortable. It felt like home! Cons : While the location was very nice and quiet, it was a bit of a distance from the city centre.
Adekunle
Pros : Great apartment: clean, comfortable, and includes all needed amenities. Cons : The apartment was a bit far from town.
Edie
Pros : I liked the reception. The staff were very welcoming, calm, and highly professional. Cons : The tv channels were limited.
Isiaka
Pros : The staff were very courteous and welcoming. The hotel is very neat and has all the necessary amenities for comfortable stay Cons : The food should be labelled and should offer more varieties
Imran
Pros : Value for money Cons : Breakfast
Alice
Pros : The breakfast was ok. The location too. Just that the studio block 4 requires standing A.C. to manage the heat in the room during the hot day/seasons Cons : The missing supermarket within the apartment location thats if I am to use the cooking f
Isiaka
Pros : The staff were very welcoming and courteous Cons : The restaurant needs improvement. The menu choice were limited and were never labelled
David
Pros : Exceptional facilities, which made it a home-away-from-home. Cons : I imagined its location to be on one of the hills for better amazing views of Kigali city. However, this low lying location provided me with a peaceful and quiet environment.
Gabriel
Pros : Professional staff. Very friendly Cons : Insects
Yves
Pros : Quiet area
Extremely friendly and helpful staff Cons : Need to diversify breakfast offer
Hashim
Pros : Everything Cons : Internet kept fluctuating
Segun
Pros : Nice place, very nice and kind staff and I made of alot of friends.
Clean, Very exceptional internet speed and connection all over. The Gym solid I explored and enjoyed myself in 5 nights stay. I was tempted to extend my stay but I already made 2
Boladazzle
Pros : I like everything about Phoenix Cons : Nothing
Wanjiru
Pros : Abdul was efficient. The check in process was smooth and he explained all the amenities in the complex. Cons : The Sundowner restraurant/bar located at the property played loud music during the day and late into the night.
Adewoye
Pros : Good environment and supportive staff. Cons : Nothing
Robert
Pros : Great staff always available to assist Cons : No AC available
Karolina
Pros : It was close to the airport. Cons : It is in the middle of nowhere with no restaurants and shops that makes it more difficult.
Rhea
Pros : Good breakfast every morning 6 AM- 10 AM, menu is Chinese with limited selection of breads and very nice fresh juices. Rooms have a good view and are very spacious. Overlooking the Nyandungu ecopark where you can take morning and evening walks.
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Ngala Safari Lodge
Children allowedChildren of any age are allowed.Extra beds1 child (up to and including 4 years old) stays for free when using available cots. Up to 3 children (up to and including 6 years old) stay for free when using existing beds. Up to 3 children (from 7 years old to 17 years old) stay for US$20 per child per night when using existing beds. 1 person (5 years old and over) stays for US$20 per child per night when using available extra beds. Room CapacityThe maximum number of extra beds is 1.The maximum number of cots is 1.The maximum number of guests is 4.
Internet ConnectionWiFi is available in the hotel rooms and is free of charge.
Parking SpaceFree private parking is possible on site (reservation is not needed).
PetsPets are not allowed.
No age restrictionThere is no age requirement for check-in
No curfewCome and go anytime you want.
Children of any age are welcome.
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Ngala Safari Lodge
Ngala Safari Lodge
Restaurant
Landmark
Niyo Arts Gallery
Kigali Centenary Park
MTN Centre Kigali
Ngala Safari Lodge
General
Room serviceFamily roomsPacked lunchesCar hireDesignated smoking areaMinimarket on site
Extra beds:1 child (up to and including 4 years old) stays for free when using available cots.
Up to 3 children (up to and including 6 years old) stay for free when using existing beds.
Up to 3 children (from 7 years old to 17 years old) stay for US$20 per child per night when using existing beds.
1 person (5 years old and over) stays for US$20 per child per night when using available extra beds.
Room Capacity:The maximum number of extra beds is 1.
The maximum number of cots is 1.
The maximum number of guests is 4.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.