It’s not every day that you get to go on safari. And choosing a safari lodge is about more than just game drives and a high thread count – it’s about the feeling it evokes in you, the memory that remains ingrained in your heart long after you’ve returned home.
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It’s not every day that you get to go on safari. And choosing a safari lodge is about more than just game drives and a high thread count – it’s about the feeling it evokes in you, the memory that remains ingrained in your heart long after you’ve returned home.
It’s not every day that you get to go on safari. And choosing a safari lodge is about more than just game drives and a high thread count – it’s about the feeling it evokes in you, the memory that remains ingrained in your heart long after you’ve returned home.
It’s not every day that you get to go on safari. And choosing a safari lodge is about more than just game drives and a high thread count – it’s about the feeling it evokes in you, the memory that remains ingrained in your heart long after you’ve returned home.
It’s not every day that you get to go on safari. And choosing a safari lodge is about more than just game drives and a high thread count – it’s about the feeling it evokes in you, the memory that remains ingrained in your heart long after you’ve returned home.
It’s not every day that you get to go on safari. And choosing a safari lodge is about more than just game drives and a high thread count – it’s about the feeling it evokes in you, the memory that remains ingrained in your heart long after you’ve returned home.
As a proud Relais & Châteaux member and 5-star luxury lodge in Kapama Private Game Reserve in Kruger National Park, a Jabulani safari promises nothing but the best experience from start to finish. And you’ll get to share a space with the gentle presence of Jabulani’s famous elephant herds, a highlight of our guests’ trips.
Meeting our rescued elephant herd ranks at the top of our guests’ favourite experiences. But there are also plenty of other things to do, such as game drives, walking safaris, bird-watching, exploring the little creatures, helicopter flights, hot air balloon rides, and spending time at our onsite facilities.
It’s not every day that you get to go on safari. And choosing a safari lodge is about more than just game drives and a high thread count – it’s about the feeling it evokes in you, the memory that remains ingrained in your heart long after you’ve returned home.
Activities
Jabulani offers a one-of-a-kind, all-inclusive dining experience. We don’t just believe in constantly innovating with the freshest ingredients, but also in switching up our locations. Enjoy fine cuisine in the best setting, from breakfast bush picnics and sundowner canapés, to star-lit private dinners or gatherings in the boma.
Facilities
For an insightful experience that will stir you deeply, join us in observing our herd and learning about their highly emotional, relatable nature. By doing this, you directly help us to support them and build a better future.
F&Q
Amenities
Amenities Not Found
Address
Kapama Private Game Reserve, R40 between Hoedspruit & Klaserie, 1380
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
AP Product Note EvenYears
Fifty - On- Two Get 50% off on the second night.- Valid 10 January to 31 May 2022 and 1 October 2022 - 28 February 2023.- Excl. 15 - 17 April 2022, 16 December 2022 to 9 January 2023.
The Jabulani Elephant Experience is both inspirational and educational. Learn more about elephant behaviour and
their impressive anatomies. Our longstanding elephant carers share their incredible stories and personal anecdotes about
these gentle giants. Guests can observe the elephants in their natural environment, foraging in the bush, walking through the
reserve or swimming at the waterhole. Meet two of the dominant elephant bulls, with an opportunity to learn more
about their roles within the herd.
Jabulani offers a Covid-testing concierge service for guests upon request
Hotel Group
African Inspirational Hotels
Inclusions and Exclusions
2021
Includes
Luxury accommodation in air-conditioned suites, with private plunge pool; all meals and snacks; daily activities, including The Elephant Experience*; game drives in open safari vehicles; and guided bush walks, accompanied by experienced game rangers; a selection of local and premium beverages during your entire stay; daily laundry service; return road transfers between Jabulani and Eastgate Airport; wireless Internet connectivity in main areas and suites; Conservation Levy and a contribution to the upkeep of the Jabulani Herd.
Excludes
Transfers from Hoedspruit Civil Airport; selected beverages or drinks from our premium wine list; massages and beauty treatments; additional activities such as hot air ballooning (subject to availability); Conservation levy of R 115 p/night. The contribution will go towards conservation efforts, the anti-poaching unit in their ongoing wildlife protection efforts; curio Shop purchases; any other charges of a personal nature; Gratuities (discretionary); all children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and elephant interaction; Kosher meals and photographic equipment
2022
Luxury Accommodation in air-conditioned suites with private deck and plunge pool. Jabulani Elephant Experience* and Signature Sundowners. Daily game drives and bush walks guided by your dedicated ranger. All meals and snacks. A selection of local and premium beverages during your entire stay. The JabuJuniors Childrens Programme. Return road transfers between Jabulani and Hoedspruit Eastgate (HDS) Airport. Wi-Fi. Daily Laundry service. A personalised certificate upon departure to acknowledge your support towards our elephant conservation project at HERD.
Excludes
Elephant Levy person per day - a contribution to the care of the Jabulani Elephant Herd and operational costs of HERD (Hoedspruit Elephant Rehabilitation and Development). Conservation Levy of ZAR 150 per person per day.Transfers from Hoedspruit Civil Airport.Selected beverages or drinks from our premium wine list. Spa treatments. Additional activities such as hot air ballooning (subject to availability).Jabulani Boutique purchases. Any additional charges of a personal nature.Gratuities (discretionary) Kosher meals available on request and at an additional charge. Please enquire with reservations.
Zindoga Villa
2021
Includes
Luxury accommodation in 3 air-conditioned suites, two of which have private plunge pools; all meals and snacks; daily activities, including The Elephant Experience*; game drives in open safari vehicles; and guided bush walks, accompanied by experienced game rangers; a selection of local and premium beverages during your entire stay; daily laundry service; return road transfers between Jabulani and Eastgate Airport; wireless internet connectivity; a private game drive vehicle, ranger and chef; a comprehensive childrens programme and Conservation Levy .
Excludes
Transfers from Hoedspruit Civil Airport; selected beverages or drinks from our premium wine list; massages and beauty treatments; additional activities such as hot air ballooning (subject to availability); Conservation levy of R 115 p/night. The contribution will go towards conservation efforts, the anti-poaching unit in their ongoing wildlife protection efforts; curio Shop purchases; any other charges of a personal nature; Gratuities (discretionary); all children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and elephant interaction; Kosher meals and photographic equipment
2022
Includes
Exclusive Villa experience featuring 3 air-conditioned suites, all ensuite, 2 of which boast private decks and plunge pools. Private Butler, Chef and Ranger dedicated to your Villa experience. Jabulani Elephant Experience* and Signature Sundowners. Daily game drives and bush walks guided by your dedicated ranger. Private Game Vehicle. All meals and snacks. A selection of local and premium beverages during your entire stay. The JabuJuniors Childrens Programme. Return road transfers between Jabulani and Hoedspruit Eastgate (HDS) Airport. Wi-Fi. Daily Laundry service. A personalised certificate upon departure to acknowledge your support towards our elephant conservation project at HERD.
Excludes
Elephant Levy person per day - a contribution to the care of the Jabulani Elephant Herd and operational costs of HERD (Hoedspruit Elephant Rehabilitation and Development). Conservation Levy of ZAR 150 per person per day.Transfers from Hoedspruit Civil Airport.Selected beverages or drinks from our premium wine list. Spa treatments. Additional activities such as hot air ballooning (subject to availability).Jabulani Boutique purchases. Any additional charges of a personal nature.Gratuities (discretionary) Kosher meals available on request and at an additional charge. Please enquire with reservations.
*The Jabulani Elephant Experience is both inspirational and educational. Learn more about elephant behaviour and
their impressive anatomies. Our longstanding elephant carers share their incredible stories and personal anecdotes about
these gentle giants. Guests can observe the elephants in their natural environment, foraging in the bush, walking through the
reserve or swimming at the waterhole. Meet two of the dominant elephant bulls, with an opportunity to learn more
about their roles within the herd.
FIT Cancellation Policy
Deposit, settlement & cancellation policy
· Bookings will be held on a provisional basis for 14 days only.
· No deposit on confirmation
· Final payment is due 60 days prior to arrival.
· 25% cancellation fee if cancelled 61-90 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Festive Season Bookings (16 Dec 9 Jan)
· Bookings will be held on a provisional basis for 14 days only.
· A 50% non-refundable prepayment is due within 14 days of confirmation.
· Final payment is due 60 days prior to arrival.
· 50% cancellation fee if cancelled more than 60 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Short notice bookings (within 60 days of travel)
· Bookings will be held on a provisional basis for 7-14 days only.
· Full payment to confirm.
· 100% cancellation fee if cancelled.
2022
50% cancellation fee if bookings cancel 0-14 days prior to arrival.
No cancellation fees if bookings are postponed.
Jabulani reserves the right to change the terms and conditions as needed.
Covid-19 was unprecedented – changes in the future permitted. We strive to remain as flexible as possible; please
contact our Reservations Team for any bookings that are affected by COVID-19.
Groups Cancellation Policies
Deposit, settlement & cancellation policy
· Bookings will be held on a provisional basis for 14 days only.
· No deposit on confirmation
· Final payment is due 60 days prior to arrival.
· 25% cancellation fee if cancelled 61-90 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Festive Season Bookings (16 Dec 9 Jan)
· Bookings will be held on a provisional basis for 14 days only.
· A 50% non-refundable prepayment is due within 14 days of confirmation.
· Final payment is due 60 days prior to arrival.
· 50% cancellation fee if cancelled more than 60 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Short notice bookings (within 60 days of travel)
· Bookings will be held on a provisional basis for 7-14 days only.
· Full payment to confirm.
· 100% cancellation fee if cancelled.
2022
50% cancellation fee if bookings cancel 0-14 days prior to arrival.
No cancellation fees if bookings are postponed.
Jabulani reserves the right to change the terms and conditions as needed.
Covid-19 was unprecedented – changes in the future permitted. We strive to remain as flexible as possible; please
contact our Reservations Team for any bookings that are affected by COVID-19.
Child Policies (Supplier)
Children Policy
Children from 6 years are welcome to stay at the Superior Suites, sharing with Adults
Child rates apply to children aged 6 - 11 years in Superior Suites and includes a private game vehicle
Children of all ages are welcome at the Zindoga Villa
The Zindoga Villa 3rd suite is designed for children/teenagers to share, and is not as luxurious or as spacious as the 2 master
suites. Adults are permitted instead of children, but they must be aware of the different layout to the two master suites
Parents are responsible for the safety of their own children
Age limit of 6 years applies to game drives and elephant activities, but it is also at the discretion of the guide
Tour Leader Policy
No tourleader/guide policy supplied by supplier.
Unique Selling Points
To hug an elephant (and be hugged back...)To take a photo with an African elephantTo watch elephants swimming at mid-dayTo track an African elephant on foot in their natural environmentTo be actively involved in elephant researchTo tuck elephants into "bed" after observing the elephant at sundownersTo learn new things about one of earths most intelligent mammalsTo know that each visit helps to sustain the herd as the camp was created to support themTo experience a unique Big 5 safari experienceTo be treated like royalty while going through points 1 through 9.
Rates Manual Child Policy
Child Policy
Maximum 1 child aged 6 and above can share with 2 adults in a Superior suite.
All ages are welcome in the Zindoga Villa.
Parents are responsible for the safety of their own children.
Minimum age of 6 years for the elephant experience, but it is also at the discretion of the ranger/Elephant Manager.
All children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and
elephant activities.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
AP Product Note EvenYears
Fifty - On- Two Get 50% off on the second night.- Valid 10 January to 31 May 2022 and 1 October 2022 - 28 February 2023.- Excl. 15 - 17 April 2022, 16 December 2022 to 9 January 2023.
The Jabulani Elephant Experience is both inspirational and educational. Learn more about elephant behaviour and
their impressive anatomies. Our longstanding elephant carers share their incredible stories and personal anecdotes about
these gentle giants. Guests can observe the elephants in their natural environment, foraging in the bush, walking through the
reserve or swimming at the waterhole. Meet two of the dominant elephant bulls, with an opportunity to learn more
about their roles within the herd.
Jabulani offers a Covid-testing concierge service for guests upon request
Hotel Group
African Inspirational Hotels
Inclusions and Exclusions
2021
Includes
Luxury accommodation in air-conditioned suites, with private plunge pool; all meals and snacks; daily activities, including The Elephant Experience*; game drives in open safari vehicles; and guided bush walks, accompanied by experienced game rangers; a selection of local and premium beverages during your entire stay; daily laundry service; return road transfers between Jabulani and Eastgate Airport; wireless Internet connectivity in main areas and suites; Conservation Levy and a contribution to the upkeep of the Jabulani Herd.
Excludes
Transfers from Hoedspruit Civil Airport; selected beverages or drinks from our premium wine list; massages and beauty treatments; additional activities such as hot air ballooning (subject to availability); Conservation levy of R 115 p/night. The contribution will go towards conservation efforts, the anti-poaching unit in their ongoing wildlife protection efforts; curio Shop purchases; any other charges of a personal nature; Gratuities (discretionary); all children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and elephant interaction; Kosher meals and photographic equipment
2022
Luxury Accommodation in air-conditioned suites with private deck and plunge pool. Jabulani Elephant Experience* and Signature Sundowners. Daily game drives and bush walks guided by your dedicated ranger. All meals and snacks. A selection of local and premium beverages during your entire stay. The JabuJuniors Childrens Programme. Return road transfers between Jabulani and Hoedspruit Eastgate (HDS) Airport. Wi-Fi. Daily Laundry service. A personalised certificate upon departure to acknowledge your support towards our elephant conservation project at HERD.
Excludes
Elephant Levy person per day - a contribution to the care of the Jabulani Elephant Herd and operational costs of HERD (Hoedspruit Elephant Rehabilitation and Development). Conservation Levy of ZAR 150 per person per day.Transfers from Hoedspruit Civil Airport.Selected beverages or drinks from our premium wine list. Spa treatments. Additional activities such as hot air ballooning (subject to availability).Jabulani Boutique purchases. Any additional charges of a personal nature.Gratuities (discretionary) Kosher meals available on request and at an additional charge. Please enquire with reservations.
Zindoga Villa
2021
Includes
Luxury accommodation in 3 air-conditioned suites, two of which have private plunge pools; all meals and snacks; daily activities, including The Elephant Experience*; game drives in open safari vehicles; and guided bush walks, accompanied by experienced game rangers; a selection of local and premium beverages during your entire stay; daily laundry service; return road transfers between Jabulani and Eastgate Airport; wireless internet connectivity; a private game drive vehicle, ranger and chef; a comprehensive childrens programme and Conservation Levy .
Excludes
Transfers from Hoedspruit Civil Airport; selected beverages or drinks from our premium wine list; massages and beauty treatments; additional activities such as hot air ballooning (subject to availability); Conservation levy of R 115 p/night. The contribution will go towards conservation efforts, the anti-poaching unit in their ongoing wildlife protection efforts; curio Shop purchases; any other charges of a personal nature; Gratuities (discretionary); all children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and elephant interaction; Kosher meals and photographic equipment
2022
Includes
Exclusive Villa experience featuring 3 air-conditioned suites, all ensuite, 2 of which boast private decks and plunge pools. Private Butler, Chef and Ranger dedicated to your Villa experience. Jabulani Elephant Experience* and Signature Sundowners. Daily game drives and bush walks guided by your dedicated ranger. Private Game Vehicle. All meals and snacks. A selection of local and premium beverages during your entire stay. The JabuJuniors Childrens Programme. Return road transfers between Jabulani and Hoedspruit Eastgate (HDS) Airport. Wi-Fi. Daily Laundry service. A personalised certificate upon departure to acknowledge your support towards our elephant conservation project at HERD.
Excludes
Elephant Levy person per day - a contribution to the care of the Jabulani Elephant Herd and operational costs of HERD (Hoedspruit Elephant Rehabilitation and Development). Conservation Levy of ZAR 150 per person per day.Transfers from Hoedspruit Civil Airport.Selected beverages or drinks from our premium wine list. Spa treatments. Additional activities such as hot air ballooning (subject to availability).Jabulani Boutique purchases. Any additional charges of a personal nature.Gratuities (discretionary) Kosher meals available on request and at an additional charge. Please enquire with reservations.
*The Jabulani Elephant Experience is both inspirational and educational. Learn more about elephant behaviour and
their impressive anatomies. Our longstanding elephant carers share their incredible stories and personal anecdotes about
these gentle giants. Guests can observe the elephants in their natural environment, foraging in the bush, walking through the
reserve or swimming at the waterhole. Meet two of the dominant elephant bulls, with an opportunity to learn more
about their roles within the herd.
FIT Cancellation Policy
Deposit, settlement & cancellation policy
· Bookings will be held on a provisional basis for 14 days only.
· No deposit on confirmation
· Final payment is due 60 days prior to arrival.
· 25% cancellation fee if cancelled 61-90 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Festive Season Bookings (16 Dec 9 Jan)
· Bookings will be held on a provisional basis for 14 days only.
· A 50% non-refundable prepayment is due within 14 days of confirmation.
· Final payment is due 60 days prior to arrival.
· 50% cancellation fee if cancelled more than 60 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Short notice bookings (within 60 days of travel)
· Bookings will be held on a provisional basis for 7-14 days only.
· Full payment to confirm.
· 100% cancellation fee if cancelled.
2022
50% cancellation fee if bookings cancel 0-14 days prior to arrival.
No cancellation fees if bookings are postponed.
Jabulani reserves the right to change the terms and conditions as needed.
Covid-19 was unprecedented – changes in the future permitted. We strive to remain as flexible as possible; please
contact our Reservations Team for any bookings that are affected by COVID-19.
Groups Cancellation Policies
Deposit, settlement & cancellation policy
· Bookings will be held on a provisional basis for 14 days only.
· No deposit on confirmation
· Final payment is due 60 days prior to arrival.
· 25% cancellation fee if cancelled 61-90 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Festive Season Bookings (16 Dec 9 Jan)
· Bookings will be held on a provisional basis for 14 days only.
· A 50% non-refundable prepayment is due within 14 days of confirmation.
· Final payment is due 60 days prior to arrival.
· 50% cancellation fee if cancelled more than 60 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Short notice bookings (within 60 days of travel)
· Bookings will be held on a provisional basis for 7-14 days only.
· Full payment to confirm.
· 100% cancellation fee if cancelled.
2022
50% cancellation fee if bookings cancel 0-14 days prior to arrival.
No cancellation fees if bookings are postponed.
Jabulani reserves the right to change the terms and conditions as needed.
Covid-19 was unprecedented – changes in the future permitted. We strive to remain as flexible as possible; please
contact our Reservations Team for any bookings that are affected by COVID-19.
Child Policies (Supplier)
Children Policy
Children from 6 years are welcome to stay at the Superior Suites, sharing with Adults
Child rates apply to children aged 6 - 11 years in Superior Suites and includes a private game vehicle
Children of all ages are welcome at the Zindoga Villa
The Zindoga Villa 3rd suite is designed for children/teenagers to share, and is not as luxurious or as spacious as the 2 master
suites. Adults are permitted instead of children, but they must be aware of the different layout to the two master suites
Parents are responsible for the safety of their own children
Age limit of 6 years applies to game drives and elephant activities, but it is also at the discretion of the guide
Tour Leader Policy
No tourleader/guide policy supplied by supplier.
Unique Selling Points
To hug an elephant (and be hugged back...)To take a photo with an African elephantTo watch elephants swimming at mid-dayTo track an African elephant on foot in their natural environmentTo be actively involved in elephant researchTo tuck elephants into "bed" after observing the elephant at sundownersTo learn new things about one of earths most intelligent mammalsTo know that each visit helps to sustain the herd as the camp was created to support themTo experience a unique Big 5 safari experienceTo be treated like royalty while going through points 1 through 9.
Rates Manual Child Policy
Child Policy
Maximum 1 child aged 6 and above can share with 2 adults in a Superior suite.
All ages are welcome in the Zindoga Villa.
Parents are responsible for the safety of their own children.
Minimum age of 6 years for the elephant experience, but it is also at the discretion of the ranger/Elephant Manager.
All children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and
elephant activities.
AP Product Note EvenYears
Fifty - On- Two Get 50% off on the second night.- Valid 10 January to 31 May 2022 and 1 October 2022 - 28 February 2023.- Excl. 15 - 17 April 2022, 16 December 2022 to 9 January 2023.
The Jabulani Elephant Experience is both inspirational and educational. Learn more about elephant behaviour and
their impressive anatomies. Our longstanding elephant carers share their incredible stories and personal anecdotes about
these gentle giants. Guests can observe the elephants in their natural environment, foraging in the bush, walking through the
reserve or swimming at the waterhole. Meet two of the dominant elephant bulls, with an opportunity to learn more
about their roles within the herd.
Jabulani offers a Covid-testing concierge service for guests upon request
Hotel Group
African Inspirational Hotels
Inclusions and Exclusions
2021
Includes
Luxury accommodation in air-conditioned suites, with private plunge pool; all meals and snacks; daily activities, including The Elephant Experience*; game drives in open safari vehicles; and guided bush walks, accompanied by experienced game rangers; a selection of local and premium beverages during your entire stay; daily laundry service; return road transfers between Jabulani and Eastgate Airport; wireless Internet connectivity in main areas and suites; Conservation Levy and a contribution to the upkeep of the Jabulani Herd.
Excludes
Transfers from Hoedspruit Civil Airport; selected beverages or drinks from our premium wine list; massages and beauty treatments; additional activities such as hot air ballooning (subject to availability); Conservation levy of R 115 p/night. The contribution will go towards conservation efforts, the anti-poaching unit in their ongoing wildlife protection efforts; curio Shop purchases; any other charges of a personal nature; Gratuities (discretionary); all children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and elephant interaction; Kosher meals and photographic equipment
2022
Luxury Accommodation in air-conditioned suites with private deck and plunge pool. Jabulani Elephant Experience* and Signature Sundowners. Daily game drives and bush walks guided by your dedicated ranger. All meals and snacks. A selection of local and premium beverages during your entire stay. The JabuJuniors Childrens Programme. Return road transfers between Jabulani and Hoedspruit Eastgate (HDS) Airport. Wi-Fi. Daily Laundry service. A personalised certificate upon departure to acknowledge your support towards our elephant conservation project at HERD.
Excludes
Elephant Levy person per day - a contribution to the care of the Jabulani Elephant Herd and operational costs of HERD (Hoedspruit Elephant Rehabilitation and Development). Conservation Levy of ZAR 150 per person per day.Transfers from Hoedspruit Civil Airport.Selected beverages or drinks from our premium wine list. Spa treatments. Additional activities such as hot air ballooning (subject to availability).Jabulani Boutique purchases. Any additional charges of a personal nature.Gratuities (discretionary) Kosher meals available on request and at an additional charge. Please enquire with reservations.
Zindoga Villa
2021
Includes
Luxury accommodation in 3 air-conditioned suites, two of which have private plunge pools; all meals and snacks; daily activities, including The Elephant Experience*; game drives in open safari vehicles; and guided bush walks, accompanied by experienced game rangers; a selection of local and premium beverages during your entire stay; daily laundry service; return road transfers between Jabulani and Eastgate Airport; wireless internet connectivity; a private game drive vehicle, ranger and chef; a comprehensive childrens programme and Conservation Levy .
Excludes
Transfers from Hoedspruit Civil Airport; selected beverages or drinks from our premium wine list; massages and beauty treatments; additional activities such as hot air ballooning (subject to availability); Conservation levy of R 115 p/night. The contribution will go towards conservation efforts, the anti-poaching unit in their ongoing wildlife protection efforts; curio Shop purchases; any other charges of a personal nature; Gratuities (discretionary); all children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and elephant interaction; Kosher meals and photographic equipment
2022
Includes
Exclusive Villa experience featuring 3 air-conditioned suites, all ensuite, 2 of which boast private decks and plunge pools. Private Butler, Chef and Ranger dedicated to your Villa experience. Jabulani Elephant Experience* and Signature Sundowners. Daily game drives and bush walks guided by your dedicated ranger. Private Game Vehicle. All meals and snacks. A selection of local and premium beverages during your entire stay. The JabuJuniors Childrens Programme. Return road transfers between Jabulani and Hoedspruit Eastgate (HDS) Airport. Wi-Fi. Daily Laundry service. A personalised certificate upon departure to acknowledge your support towards our elephant conservation project at HERD.
Excludes
Elephant Levy person per day - a contribution to the care of the Jabulani Elephant Herd and operational costs of HERD (Hoedspruit Elephant Rehabilitation and Development). Conservation Levy of ZAR 150 per person per day.Transfers from Hoedspruit Civil Airport.Selected beverages or drinks from our premium wine list. Spa treatments. Additional activities such as hot air ballooning (subject to availability).Jabulani Boutique purchases. Any additional charges of a personal nature.Gratuities (discretionary) Kosher meals available on request and at an additional charge. Please enquire with reservations.
*The Jabulani Elephant Experience is both inspirational and educational. Learn more about elephant behaviour and
their impressive anatomies. Our longstanding elephant carers share their incredible stories and personal anecdotes about
these gentle giants. Guests can observe the elephants in their natural environment, foraging in the bush, walking through the
reserve or swimming at the waterhole. Meet two of the dominant elephant bulls, with an opportunity to learn more
about their roles within the herd.
FIT Cancellation Policy
Deposit, settlement & cancellation policy
· Bookings will be held on a provisional basis for 14 days only.
· No deposit on confirmation
· Final payment is due 60 days prior to arrival.
· 25% cancellation fee if cancelled 61-90 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Festive Season Bookings (16 Dec 9 Jan)
· Bookings will be held on a provisional basis for 14 days only.
· A 50% non-refundable prepayment is due within 14 days of confirmation.
· Final payment is due 60 days prior to arrival.
· 50% cancellation fee if cancelled more than 60 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Short notice bookings (within 60 days of travel)
· Bookings will be held on a provisional basis for 7-14 days only.
· Full payment to confirm.
· 100% cancellation fee if cancelled.
2022
50% cancellation fee if bookings cancel 0-14 days prior to arrival.
No cancellation fees if bookings are postponed.
Jabulani reserves the right to change the terms and conditions as needed.
Covid-19 was unprecedented – changes in the future permitted. We strive to remain as flexible as possible; please
contact our Reservations Team for any bookings that are affected by COVID-19.
Groups Cancellation Policies
Deposit, settlement & cancellation policy
· Bookings will be held on a provisional basis for 14 days only.
· No deposit on confirmation
· Final payment is due 60 days prior to arrival.
· 25% cancellation fee if cancelled 61-90 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Festive Season Bookings (16 Dec 9 Jan)
· Bookings will be held on a provisional basis for 14 days only.
· A 50% non-refundable prepayment is due within 14 days of confirmation.
· Final payment is due 60 days prior to arrival.
· 50% cancellation fee if cancelled more than 60 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Short notice bookings (within 60 days of travel)
· Bookings will be held on a provisional basis for 7-14 days only.
· Full payment to confirm.
· 100% cancellation fee if cancelled.
2022
50% cancellation fee if bookings cancel 0-14 days prior to arrival.
No cancellation fees if bookings are postponed.
Jabulani reserves the right to change the terms and conditions as needed.
Covid-19 was unprecedented – changes in the future permitted. We strive to remain as flexible as possible; please
contact our Reservations Team for any bookings that are affected by COVID-19.
Child Policies (Supplier)
Children Policy
Children from 6 years are welcome to stay at the Superior Suites, sharing with Adults
Child rates apply to children aged 6 - 11 years in Superior Suites and includes a private game vehicle
Children of all ages are welcome at the Zindoga Villa
The Zindoga Villa 3rd suite is designed for children/teenagers to share, and is not as luxurious or as spacious as the 2 master
suites. Adults are permitted instead of children, but they must be aware of the different layout to the two master suites
Parents are responsible for the safety of their own children
Age limit of 6 years applies to game drives and elephant activities, but it is also at the discretion of the guide
Tour Leader Policy
No tourleader/guide policy supplied by supplier.
Unique Selling Points
To hug an elephant (and be hugged back...)To take a photo with an African elephantTo watch elephants swimming at mid-dayTo track an African elephant on foot in their natural environmentTo be actively involved in elephant researchTo tuck elephants into "bed" after observing the elephant at sundownersTo learn new things about one of earths most intelligent mammalsTo know that each visit helps to sustain the herd as the camp was created to support themTo experience a unique Big 5 safari experienceTo be treated like royalty while going through points 1 through 9.
Rates Manual Child Policy
Child Policy
Maximum 1 child aged 6 and above can share with 2 adults in a Superior suite.
All ages are welcome in the Zindoga Villa.
Parents are responsible for the safety of their own children.
Minimum age of 6 years for the elephant experience, but it is also at the discretion of the ranger/Elephant Manager.
All children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and
elephant activities.
AP Product Note EvenYears
Fifty - On- Two: Get 50% off on the second night.- Valid 10 January to 31 May 2022 and 1 October 2022 - 28 February 2023.- Excl. 15 - 17 April 2022, 16 December 2022 to 9 January 2023.
The Jabulani Elephant Experience is both inspirational and educational. Learn more about elephant behaviour and
their impressive anatomies. Our longstanding elephant carers share their incredible stories and personal anecdotes about
these gentle giants. Guests can observe the elephants in their natural environment, foraging in the bush, walking through the
reserve or swimming at the waterhole. Meet two of the dominant elephant bulls, with an opportunity to learn more
about their roles within the herd.
Jabulani offers a Covid-testing concierge service for guests upon request
Hotel Group
African Inspirational Hotels
Inclusions and Exclusions
2021 :
Includes
Luxury accommodation in air-conditioned suites, with private plunge pool; all meals and snacks; daily activities, including The Elephant Experience*; game drives in open safari vehicles; and guided bush walks, accompanied by experienced game rangers; a selection of local and premium beverages during your entire stay; daily laundry service; return road transfers between Jabulani and Eastgate Airport; wireless Internet connectivity in main areas and suites; Conservation Levy and a contribution to the upkeep of the Jabulani Herd.
Excludes
Transfers from Hoedspruit Civil Airport; selected beverages or drinks from our premium wine list; massages and beauty treatments; additional activities such as hot air ballooning (subject to availability); Conservation levy of R 115 p/night. The contribution will go towards conservation efforts, the anti-poaching unit in their ongoing wildlife protection efforts; curio Shop purchases; any other charges of a personal nature; Gratuities (discretionary); all children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and elephant interaction; Kosher meals and photographic equipment
2022:
Luxury Accommodation in air-conditioned suites with private deck and plunge pool. Jabulani Elephant Experience* and Signature Sundowners. Daily game drives and bush walks guided by your dedicated ranger. All meals and snacks. A selection of local and premium beverages during your entire stay. The JabuJuniors Childrens Programme. Return road transfers between Jabulani and Hoedspruit Eastgate (HDS) Airport. Wi-Fi. Daily Laundry service. A personalised certificate upon departure to acknowledge your support towards our elephant conservation project at HERD.
Excludes:
Elephant Levy person per day - a contribution to the care of the Jabulani Elephant Herd and operational costs of HERD (Hoedspruit Elephant Rehabilitation and Development). Conservation Levy of ZAR 150 per person per day.Transfers from Hoedspruit Civil Airport.Selected beverages or drinks from our premium wine list. Spa treatments. Additional activities such as hot air ballooning (subject to availability).Jabulani Boutique purchases. Any additional charges of a personal nature.Gratuities (discretionary) Kosher meals available on request and at an additional charge. Please enquire with reservations.
Zindoga Villa
2021:
Includes
Luxury accommodation in 3 air-conditioned suites, two of which have private plunge pools; all meals and snacks; daily activities, including The Elephant Experience*; game drives in open safari vehicles; and guided bush walks, accompanied by experienced game rangers; a selection of local and premium beverages during your entire stay; daily laundry service; return road transfers between Jabulani and Eastgate Airport; wireless internet connectivity; a private game drive vehicle, ranger and chef; a comprehensive childrens programme and Conservation Levy .
Excludes
Transfers from Hoedspruit Civil Airport; selected beverages or drinks from our premium wine list; massages and beauty treatments; additional activities such as hot air ballooning (subject to availability); Conservation levy of R 115 p/night. The contribution will go towards conservation efforts, the anti-poaching unit in their ongoing wildlife protection efforts; curio Shop purchases; any other charges of a personal nature; Gratuities (discretionary); all children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and elephant interaction; Kosher meals and photographic equipment
2022:
Includes
Exclusive Villa experience featuring 3 air-conditioned suites, all ensuite, 2 of which boast private decks and plunge pools. Private Butler, Chef and Ranger dedicated to your Villa experience. Jabulani Elephant Experience* and Signature Sundowners. Daily game drives and bush walks guided by your dedicated ranger. Private Game Vehicle. All meals and snacks. A selection of local and premium beverages during your entire stay. The JabuJuniors Childrens Programme. Return road transfers between Jabulani and Hoedspruit Eastgate (HDS) Airport. Wi-Fi. Daily Laundry service. A personalised certificate upon departure to acknowledge your support towards our elephant conservation project at HERD.
Excludes:
Elephant Levy person per day - a contribution to the care of the Jabulani Elephant Herd and operational costs of HERD (Hoedspruit Elephant Rehabilitation and Development). Conservation Levy of ZAR 150 per person per day.Transfers from Hoedspruit Civil Airport.Selected beverages or drinks from our premium wine list. Spa treatments. Additional activities such as hot air ballooning (subject to availability).Jabulani Boutique purchases. Any additional charges of a personal nature.Gratuities (discretionary) Kosher meals available on request and at an additional charge. Please enquire with reservations.
*The Jabulani Elephant Experience is both inspirational and educational. Learn more about elephant behaviour and
their impressive anatomies. Our longstanding elephant carers share their incredible stories and personal anecdotes about
these gentle giants. Guests can observe the elephants in their natural environment, foraging in the bush, walking through the
reserve or swimming at the waterhole. Meet two of the dominant elephant bulls, with an opportunity to learn more
about their roles within the herd.
FIT Cancellation Policy
Deposit, settlement & cancellation policy:
· Bookings will be held on a provisional basis for 14 days only.
· No deposit on confirmation
· Final payment is due 60 days prior to arrival.
· 25% cancellation fee if cancelled 61-90 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Festive Season Bookings (16 Dec 9 Jan):
· Bookings will be held on a provisional basis for 14 days only.
· A 50% non-refundable prepayment is due within 14 days of confirmation.
· Final payment is due 60 days prior to arrival.
· 50% cancellation fee if cancelled more than 60 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Short notice bookings (within 60 days of travel):
· Bookings will be held on a provisional basis for 7-14 days only.
· Full payment to confirm.
· 100% cancellation fee if cancelled.
2022:
50% cancellation fee if bookings cancel 0-14 days prior to arrival.
No cancellation fees if bookings are postponed.
Jabulani reserves the right to change the terms and conditions as needed.
Covid-19 was unprecedented – changes in the future permitted. We strive to remain as flexible as possible; please
contact our Reservations Team for any bookings that are affected by COVID-19.
Groups Cancellation Policies
Deposit, settlement & cancellation policy:
· Bookings will be held on a provisional basis for 14 days only.
· No deposit on confirmation
· Final payment is due 60 days prior to arrival.
· 25% cancellation fee if cancelled 61-90 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Festive Season Bookings (16 Dec 9 Jan):
· Bookings will be held on a provisional basis for 14 days only.
· A 50% non-refundable prepayment is due within 14 days of confirmation.
· Final payment is due 60 days prior to arrival.
· 50% cancellation fee if cancelled more than 60 days prior to arrival.
· 100% cancellation fee if cancelled 0-60 days prior to arrival.
Short notice bookings (within 60 days of travel):
· Bookings will be held on a provisional basis for 7-14 days only.
· Full payment to confirm.
· 100% cancellation fee if cancelled.
2022:
50% cancellation fee if bookings cancel 0-14 days prior to arrival.
No cancellation fees if bookings are postponed.
Jabulani reserves the right to change the terms and conditions as needed.
Covid-19 was unprecedented – changes in the future permitted. We strive to remain as flexible as possible; please
contact our Reservations Team for any bookings that are affected by COVID-19.
Child Policies (Supplier)
Children Policy:
Children from 6 years are welcome to stay at the Superior Suites, sharing with Adults
Child rates apply to children aged 6 - 11 years in Superior Suites and includes a private game vehicle
Children of all ages are welcome at the Zindoga Villa
The Zindoga Villa 3rd suite is designed for children/teenagers to share, and is not as luxurious or as spacious as the 2 master
suites. Adults are permitted instead of children, but they must be aware of the different layout to the two master suites
Parents are responsible for the safety of their own children
Age limit of 6 years applies to game drives and elephant activities, but it is also at the discretion of the guide
Tour Leader Policy
No tourleader/guide policy supplied by supplier.
Unique Selling Points
To hug an elephant (and be hugged back...)To take a photo with an African elephantTo watch elephants swimming at mid-dayTo track an African elephant on foot in their natural environmentTo be actively involved in elephant researchTo tuck elephants into "bed" after observing the elephant at sundownersTo learn new things about one of earths most intelligent mammalsTo know that each visit helps to sustain the herd as the camp was created to support themTo experience a unique Big 5 safari experienceTo be treated like royalty while going through points 1 through 9.
Rates Manual Child Policy
Child Policy:
Maximum 1 child aged 6 and above can share with 2 adults in a Superior suite.
All ages are welcome in the Zindoga Villa.
Parents are responsible for the safety of their own children.
Minimum age of 6 years for the elephant experience, but it is also at the discretion of the ranger/Elephant Manager.
All children, under the age of sixteen, must be accompanied by a responsible adult during game drives, bush walks and
elephant activities.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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