Mother Nature is at the centre of your experience at Forest Lodge, whether it’s glimpsed in the botanical inspired tones of the decor, the curved lines of the roof or the way the expansive windows frame each natural masterpiece. Bask in the dappled light and unwind in this contemporary and stylish architectural haven.
Emporium-Collection
Emporium-Voyage
Emporium Voyage luxury travel is the pinnacle of luxury hotel accommodation, providing the supreme platform for the crème de la crème. The Voyage prides itself on its consistent concierge services, impeccably fashioned to cater to the requisites of luxury travel. Our meritorious network of exotic hotel establishments in the finest destinations not only offers an unparalleled inventory to satiate the luxurious ambitions of our treasured clientele but also presents an exclusive opportunity for the aspiring hoteliers to unleash the true potential of their establishments. We proffer the range of classy Michelin Star restaurants, with their nouvelle cuisines culminating into an exclusive dining experience.
Emporium Magazine is your insight into the world of Luxury Lifestyle.
With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
Mother Nature is at the centre of your experience at Forest Lodge, whether it’s glimpsed in the botanical inspired tones of the decor, the curved lines of the roof or the way the expansive windows frame each natural masterpiece. Bask in the dappled light and unwind in this contemporary and stylish architectural haven.
Mother Nature is at the centre of your experience at Forest Lodge, whether it’s glimpsed in the botanical inspired tones of the decor, the curved lines of the roof or the way the expansive windows frame each natural masterpiece. Bask in the dappled light and unwind in this contemporary and stylish architectural haven.
Mother Nature is at the centre of your experience at Forest Lodge, whether it’s glimpsed in the botanical inspired tones of the decor, the curved lines of the roof or the way the expansive windows frame each natural masterpiece. Bask in the dappled light and unwind in this contemporary and stylish architectural haven.
Mother Nature is at the centre of your experience at Forest Lodge, whether it’s glimpsed in the botanical inspired tones of the decor, the curved lines of the roof or the way the expansive windows frame each natural masterpiece. Bask in the dappled light and unwind in this contemporary and stylish architectural haven.
Mother Nature is at the centre of your experience at Forest Lodge, whether it’s glimpsed in the botanical inspired tones of the decor, the curved lines of the roof or the way the expansive windows frame each natural masterpiece. Bask in the dappled light and unwind in this contemporary and stylish architectural haven.
Discovering Tranquility at Grootbos Forest Lodge
Escape to Grootbos Forest Lodge, a haven of luxury nestled within the ancient Milkwood forest of the Grootbos Private Nature Reserve. Immerse yourself in the serenity of nature, indulge in elegant accommodations, and embark on unforgettable wilderness adventures.
Grootbos Forest Lodge, where the enchanting beauty of the Western Cape unfolds in a symphony of natural wonders. Nestled within the ancient Milkwood forest of the Grootbos Private Nature Reserve, this sanctuary of tranquility invites you to reconnect with nature, rejuvenate your spirit, and create cherished memories amidst the pristine wilderness. Let's embark on a journey to discover the allure of Grootbos Forest Lodge and the treasures it holds.
Escape the hustle and bustle of everyday life and immerse yourself in the tranquility of Grootbos Forest Lodge. Whether exploring the ancient Milkwood forest, indulging in luxurious accommodations, or embarking on thrilling wilderness adventures, every moment spent at Grootbos Forest Lodge is a journey to remember. Book your stay today and discover the magic of this enchanting wilderness retreat in the heart of the Western Cape.
Luxurious Accommodations:
Experience the Luxury Suites:
Indulge in the epitome of elegance and comfort with the Luxury Suites at Grootbos Forest Lodge. Each suite offers:
Secluded Tranquility: Nestled discreetly among the towering trees of the ancient Milkwood forest, the Luxury Suites provide a private sanctuary where guests can unwind and immerse themselves in the natural beauty of the reserve.
Panoramic Views: Floor-to-ceiling windows and private wooden decks offer breathtaking views of the surrounding forest canopy, allowing guests to connect with nature from the comfort of their suite.
Luxurious Amenities: Elegant furnishings, modern amenities, and earthy décor create a warm and inviting atmosphere, while plush bedding, deep soaking tubs, and cozy fireplaces ensure a restful and rejuvenating stay.
Suite Benefits:
Spacious Living: With spacious living areas, separate bedrooms, and en-suite bathrooms, guests have ample space to relax and recharge after a day of exploration.
Private Decks: Step outside onto your private wooden deck and savor your morning coffee surrounded by the gentle rustle of leaves and the melodious songs of forest birds.
Tranquil Ambiance: Immerse yourself in the serene ambiance of the forest, where the sounds of nature soothe the soul and the beauty of the surroundings inspires a sense of peace and harmony.
Amenities of the Luxury Suites:
King-sized bed with premium linens and plush pillows.
En-suite bathroom with a deep soaking tub, separate rainfall shower, and luxurious bath amenities.
Comfortable seating area with a cozy fireplace.
Mini-bar stocked with beverages and snacks.
Complimentary Wi-Fi access.
In-room safe, air conditioning, and heating.
Mother Nature is at the centre of your experience at Forest Lodge, whether it’s glimpsed in the botanical inspired tones of the decor, the curved lines of the roof or the way the expansive windows frame each natural masterpiece. Bask in the dappled light and unwind in this contemporary and stylish architectural haven.
Activities
Guided Nature Walks:
Embark on guided nature walks led by knowledgeable guides who will share insights into the unique flora and fauna of the Grootbos Private Nature Reserve. Explore winding trails through ancient Milkwood forests, fynbos-covered hillsides, and meandering rivers, discovering hidden gems at every turn.
Horseback Riding:
Experience the beauty of the reserve from a different perspective with horseback riding excursions. Traverse rolling hills and lush valleys on horseback, accompanied by experienced guides who will ensure a safe and memorable adventure for riders of all levels.
Marine Excursions:
Venture to the nearby coast for thrilling marine excursions, including boat trips, shark cage diving, and whale watching (seasonal). Witness the majestic beauty of southern right whales as they migrate along the coastline, or dive into the crystal-clear waters to encounter the diverse marine life of the region.
Birdwatching:
With over 800 bird species recorded in the area, Grootbos Forest Lodge is a paradise for birdwatchers. Join experienced guides on birdwatching excursions to spot a variety of avian species, from colorful sunbirds and elusive raptors to migratory shorebirds and endemic fynbos species.
Cultural Tours:
Immerse yourself in the rich cultural heritage of the region with guided tours to nearby communities and historical sites. Learn about the traditions, customs, and way of life of the local Xhosa people, and gain insight into the history and culture of South Africa's diverse population.
Facilities
Forest Spa:
Indulge in pampering treatments and therapies at the Forest Spa, nestled within the tranquil surroundings of the Milkwood forest. Relax and rejuvenate with a range of massages, facials, and body treatments, using natural ingredients inspired by the flora of the reserve.
Swimming Pool:
Cool off and unwind in the lodge's swimming pool, surrounded by lush gardens and scenic views of the forest canopy. Lounge on sunbeds and soak up the sun, or take a refreshing dip in the crystal-clear waters to escape the heat of the day.
Dining Area and Lounge:
Savor delicious cuisine made from locally sourced ingredients at the lodge's dining area and lounge. Enjoy gourmet meals crafted by skilled chefs, with options for indoor and outdoor dining overlooking the forest canopy.
Library and Lounge:
Escape into the pages of a good book or unwind with a refreshing drink in the lodge's library and lounge area. Browse a selection of books on local wildlife, culture, and history, or simply relax and socialize with fellow guests in the cozy ambiance of the lounge.
Curio Shop:
Browse a selection of handcrafted souvenirs, gifts, and local artwork at the lodge's curio shop. Take home a piece of the Grootbos experience, whether it's a handmade jewelry piece, a traditional craft item, or a locally produced gourmet treat.
F&Q
What wildlife can be seen around Grootbos Forest Lodge?
Guests may encounter a variety of wildlife, including birds, small mammals, and indigenous flora, while exploring the Grootbos Private Nature Reserve.
Are children welcome at Grootbos Forest Lodge?
Yes, Grootbos Forest Lodge welcomes guests of all ages and offers family-friendly accommodations and activities.
What activities are available at Grootbos Forest Lodge?
Guests can enjoy guided nature walks, horseback riding, birdwatching, and marine excursions, among other outdoor adventures.
Is there a spa at Grootbos Forest Lodge?
Yes, guests can indulge in pampering treatments at the on-site spa, surrounded by the tranquil beauty of the forest.
What dining options are available at Grootbos Forest Lodge?
Grootbos Forest Lodge offers delicious cuisine made from locally sourced ingredients, with options for indoor and outdoor dining.
Amenities
Amenities Not Found
Address
Grootbos Private Nature Reserve P O Box 148, Gansbaai, 7220
Internet
Children policy
Forest Lodge accepts children over the age of 12 years.
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
RATES ARE BASED ON FULL BOARD AND INCLUDE:
Accommodation in freestanding luxury suites
Welcome drink served upon arrival
Water, soft drinks, tea and coffee, minibar
Light lunch
5-course dinner
Breakfast buffet with full English breakfast menu
Horse riding for non- and experienced riders through the reserve (please note that the weight limit is 90kg/198lbs per person/ children under the age of 12 are only allowed on guided pony rides)
Guided walks including fynbos nature tours and Milkwood walks
Nature, marine & coastal drives and walks including the Walker Bay Nature Reserve, De Kelders cliff walk, Klipgat Cave combined with seasonal land-based whale watching (whale watching especially during June – December)
Beach Picnics
Progressive Tourism Tour
Bird-watching: experience a great variety of bird species on the reserve
Children activities, i.e., treasure hunts through the forest and fynbos, pony rides and arts & crafts in the dedicated children playroom
Various maps of the reserve and the area for self-guided walks
RATES EXCLUDE:
Alcoholic beverages
Laundry
Spa Treatments, Whale Watching Boat Trips, Boat Trips to Dyer Island, Shark Cage Diving, Scenic Flights, Wine Tours, Lady Stanford River Cruise, Fat Biking (Please note that some of those activities do not operate on the 25th and 31st of December as well as the 01st of January each year)
ADDITIONAL TOURS AND SERVICES (for the guest’s own account):
We can arrange additional services and tours in advance or during the guest’s stay:
Boat trip to Dyer Island combined with seasonal whale watching (July – December).
Shark Cage Diving
Scenic Flights
Fat Biking
Lady Stanford River Cruise
Day trip to Cape Agulhas, the most southern tip of Africa
Wine tasting at a wine estate
Road and air transfers (own landing strip) from Cape Town
CANCELLATION POLICY FOR ACTIVITIES NOT INCLUDED IN THE ABOVE RATE AS WELL AS SPA TREATMENTS:
Shark Cage Diving, Whale Watching Boat Trip, Scenic Flights, Wine Tours, Private Guides - Any cancellations within 7 days will incur a cancellation fee of 100%. Please note that Shark Cage Diving and Whale Watching Boat Trip do not operate on the 25th of December and 01st of January each year.
Spa Treatments - A 50% cancellation fee will apply for treatments cancelled less than three hours in advance.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
RATES ARE BASED ON FULL BOARD AND INCLUDE:
Accommodation in freestanding luxury suites
Welcome drink served upon arrival
Water, soft drinks, tea and coffee, minibar
Light lunch
5-course dinner
Breakfast buffet with full English breakfast menu
Horse riding for non- and experienced riders through the reserve (please note that the weight limit is 90kg/198lbs per person/ children under the age of 12 are only allowed on guided pony rides)
Guided walks including fynbos nature tours and Milkwood walks
Nature, marine & coastal drives and walks including the Walker Bay Nature Reserve, De Kelders cliff walk, Klipgat Cave combined with seasonal land-based whale watching (whale watching especially during June – December)
Beach Picnics
Progressive Tourism Tour
Bird-watching: experience a great variety of bird species on the reserve
Children activities, i.e., treasure hunts through the forest and fynbos, pony rides and arts & crafts in the dedicated children playroom
Various maps of the reserve and the area for self-guided walks
RATES EXCLUDE:
Alcoholic beverages
Laundry
Spa Treatments, Whale Watching Boat Trips, Boat Trips to Dyer Island, Shark Cage Diving, Scenic Flights, Wine Tours, Lady Stanford River Cruise, Fat Biking (Please note that some of those activities do not operate on the 25th and 31st of December as well as the 01st of January each year)
ADDITIONAL TOURS AND SERVICES (for the guest’s own account):
We can arrange additional services and tours in advance or during the guest’s stay:
Boat trip to Dyer Island combined with seasonal whale watching (July – December).
Shark Cage Diving
Scenic Flights
Fat Biking
Lady Stanford River Cruise
Day trip to Cape Agulhas, the most southern tip of Africa
Wine tasting at a wine estate
Road and air transfers (own landing strip) from Cape Town
CANCELLATION POLICY FOR ACTIVITIES NOT INCLUDED IN THE ABOVE RATE AS WELL AS SPA TREATMENTS:
Shark Cage Diving, Whale Watching Boat Trip, Scenic Flights, Wine Tours, Private Guides - Any cancellations within 7 days will incur a cancellation fee of 100%. Please note that Shark Cage Diving and Whale Watching Boat Trip do not operate on the 25th of December and 01st of January each year.
Spa Treatments - A 50% cancellation fee will apply for treatments cancelled less than three hours in advance.
RATES ARE BASED ON FULL BOARD AND INCLUDE:
Accommodation in freestanding luxury suites
Welcome drink served upon arrival
Water, soft drinks, tea and coffee, minibar
Light lunch
5-course dinner
Breakfast buffet with full English breakfast menu
Horse riding for non- and experienced riders through the reserve (please note that the weight limit is 90kg/198lbs per person/ children under the age of 12 are only allowed on guided pony rides)
Guided walks including fynbos nature tours and Milkwood walks
Nature, marine & coastal drives and walks including the Walker Bay Nature Reserve, De Kelders cliff walk, Klipgat Cave combined with seasonal land-based whale watching (whale watching especially during June – December)
Beach Picnics
Progressive Tourism Tour
Bird-watching: experience a great variety of bird species on the reserve
Children activities, i.e., treasure hunts through the forest and fynbos, pony rides and arts & crafts in the dedicated children playroom
Various maps of the reserve and the area for self-guided walks
RATES EXCLUDE:
Alcoholic beverages
Laundry
Spa Treatments, Whale Watching Boat Trips, Boat Trips to Dyer Island, Shark Cage Diving, Scenic Flights, Wine Tours, Lady Stanford River Cruise, Fat Biking (Please note that some of those activities do not operate on the 25th and 31st of December as well as the 01st of January each year)
ADDITIONAL TOURS AND SERVICES (for the guest’s own account):
We can arrange additional services and tours in advance or during the guest’s stay:
Boat trip to Dyer Island combined with seasonal whale watching (July – December).
Shark Cage Diving
Scenic Flights
Fat Biking
Lady Stanford River Cruise
Day trip to Cape Agulhas, the most southern tip of Africa
Wine tasting at a wine estate
Road and air transfers (own landing strip) from Cape Town
CANCELLATION POLICY FOR ACTIVITIES NOT INCLUDED IN THE ABOVE RATE AS WELL AS SPA TREATMENTS:
Shark Cage Diving, Whale Watching Boat Trip, Scenic Flights, Wine Tours, Private Guides - Any cancellations within 7 days will incur a cancellation fee of 100%. Please note that Shark Cage Diving and Whale Watching Boat Trip do not operate on the 25th of December and 01st of January each year.
Spa Treatments - A 50% cancellation fee will apply for treatments cancelled less than three hours in advance.
Terms and Conditions
Terms and Conditions
General Terms and Conditions
1. The Scope of the Application
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
RATES ARE BASED ON FULL BOARD AND INCLUDE:
Accommodation in freestanding luxury suites
Welcome drink served upon arrival
Water, soft drinks, tea and coffee, minibar
Light lunch
5-course dinner
Breakfast buffet with full English breakfast menu
Horse riding for non- and experienced riders through the reserve (please note that the weight limit is 90kg/198lbs per person/ children under the age of 12 are only allowed on guided pony rides)
Guided walks including fynbos nature tours and Milkwood walks
Nature, marine & coastal drives and walks including the Walker Bay Nature Reserve, De Kelders cliff walk, Klipgat Cave combined with seasonal land-based whale watching (whale watching especially during June – December)
Beach Picnics
Progressive Tourism Tour
Bird-watching: experience a great variety of bird species on the reserve
Children activities, i.e., treasure hunts through the forest and fynbos, pony rides and arts & crafts in the dedicated children playroom
Various maps of the reserve and the area for self-guided walks
RATES EXCLUDE:
Alcoholic beverages
Laundry
Spa Treatments, Whale Watching Boat Trips, Boat Trips to Dyer Island, Shark Cage Diving, Scenic Flights, Wine Tours, Lady Stanford River Cruise, Fat Biking (Please note that some of those activities do not operate on the 25th and 31st of December as well as the 01st of January each year)
ADDITIONAL TOURS AND SERVICES (for the guest’s own account):
We can arrange additional services and tours in advance or during the guest’s stay:
Boat trip to Dyer Island combined with seasonal whale watching (July – December).
Shark Cage Diving
Scenic Flights
Fat Biking
Lady Stanford River Cruise
Day trip to Cape Agulhas, the most southern tip of Africa
Wine tasting at a wine estate
Road and air transfers (own landing strip) from Cape Town
CANCELLATION POLICY FOR ACTIVITIES NOT INCLUDED IN THE ABOVE RATE AS WELL AS SPA TREATMENTS:
Shark Cage Diving, Whale Watching Boat Trip, Scenic Flights, Wine Tours, Private Guides - Any cancellations within 7 days will incur a cancellation fee of 100%. Please note that Shark Cage Diving and Whale Watching Boat Trip do not operate on the 25th of December and 01st of January each year.
Spa Treatments - A 50% cancellation fee will apply for treatments cancelled less than three hours in advance.
What wildlife can be seen around Grootbos Forest Lodge?
Guests may encounter a variety of wildlife, including birds, small mammals, and indigenous flora, while exploring the Grootbos Private Nature Reserve.
Are children welcome at Grootbos Forest Lodge?
Yes, Grootbos Forest Lodge welcomes guests of all ages and offers family-friendly accommodations and activities.
What activities are available at Grootbos Forest Lodge?
Guests can enjoy guided nature walks, horseback riding, birdwatching, and marine excursions, among other outdoor adventures.
Is there a spa at Grootbos Forest Lodge?
Yes, guests can indulge in pampering treatments at the on-site spa, surrounded by the tranquil beauty of the forest.
What dining options are available at Grootbos Forest Lodge?
Grootbos Forest Lodge offers delicious cuisine made from locally sourced ingredients, with options for indoor and outdoor dining.
Enquiry Form
Become a Partner
Grootbos Forest Lodge
Grootbos Forest Lodge
AP Product Note EvenYears
Conservation Levy of R200 per person is excluded.
Compulsory daily fee must be added to per person sharing rate.
Inclusions and Exclusions
INCLUSIONS/EXCLUSIONS FOR GARDEN AND FOREST LODGE
Includes Accommodation in freestanding suites, Welcome drink served upon arrival, Fresh fruit daily in suite, Breakfast buffet with full English breakfast menu, Light lunch, 5-course dinner, Horse riding for non- and experienced riders through the reserve (please note that the weight limit is 90kg/198lbs per person/ children under the age of 12 are only allowed on guided pony rides), Guided Walks including fynbos nature tours and Milkwood walks, Nature, marine & coastal drives and walks including the Walker Bay Nature Reserve, De Kelders cliff walk, Klipgat Cave combined with seasonal land-based whale watching (whale watching especially during July December), Bird-watching; experience a great variety of bird species on the reserve, Various maps of the reserve and the area for self-guided walks & Transfers to/from all activities
Exlcudes All drinks (alcoholic and non-alcoholic), Laundry and minibars, Spa Treatments, whale watching boat trips, boat trips to Dyer Island, Shark Cage Diving, beach horse riding, scenic flights, quad biking, kayaking, wine tours, Items of personal nature (telephone calls, items bought from the Grootbos Gallery)
FIT Cancellation Policy
CANCELLATION POLICY for Grootbos Forest and Garden Lodge
The cancellation fee is a percentage of the full accommodation account.
Date of confirmation up to 46 days prior to travel 5% cancellation fees
45 21days prior to travel 35% cancellation fees
20 0 days prior to travel 95% cancellation fees
PEAK SEASON 16 December 2021 10 January 2022 (FIT & Groups)
- An initial non-refundable deposit equal to one nights accommodation and conservation levy to be paid upon confirmation.
- The balance of the payment is due by 01st September 2021.
No refund will be granted for cancellations thereafter.
COVID-19 / FORCE MAJEURE TERMS AND CONDITIONS
Should guests not be able to travel due to COVID-19 or any other situation caused by force majeure, we will waiver the cancellation fees as stated above up to 14 days prior to arrival of guests. Any deposit or full payments made will be refunded.
Groups Cancellation Policies
GROUPS & CONFERENCES CANCELLATIONS
The cancellation fee is a percentage of the full accommodation account.
Date of confirmation up to 121 days prior to travel 5% cancellation fees
120 to 60 days prior arrival 50% cancellation fees
59 to 0 days prior arrival 100% cancellation fees
PEAK SEASON 16 December 2021 10 January 2022 (FIT & Groups)
- An initial non-refundable deposit equal to one nights accommodation and conservation levy to be paid upon confirmation.
- The balance of the payment is due by 01st September 2021.
No refund will be granted for cancellations thereafter.
COVID-19 / FORCE MAJEURE TERMS AND CONDITIONS
Should guests not be able to travel due to COVID-19 or any other situation caused by force majeure, we will waiver the cancellation fees as stated above up to 14 days prior to arrival of guests. Any deposit or full payments made will be refunded.
Child Policies (Supplier)
FOREST LODGE ACCEPTS CHILDREN OVER THE AGE OF 12 YEARS.
Notes The adult sharing rate applies to a child (12-16 years) sharing with a single adult! Should three children (12-16) share one suite, the adult sharing rate applies to the first two children!
GARDEN LODGE ACCEPTS CHILDREN OF ALL AGES
Specific Child Rates apply for children sharing with parents a one-bedroom luxury suite. Children of all ages staying in their own bedroom, pay full adult rate.
Maximum 2 children (between ages 4 and 10 years) on sleeper couch in lounge.
Maximum 1 child (between ages of 11 and 16 years) on sleeper couch in lounge.
Please note that the rates for the Two-Bedroom Luxury Family Suite are per suite per night and not per person per night. The Two-Bedroom Luxury Suites can accommodate a maximum of 2 adults plus a maximum of 3 children.
Tour Leader Policy
Pilot/guide pays set rate.
Unique Selling Points
1) Two intimate & EXCLUSIVE 5-STAR LODGES on a Private Nature Reserve (2500 hectares) and one exclusive VILLA.
2) Known for its INCREDIBLE CUISINE (especially seafood) and selection of good wines.
3) Situated in the heart of the Cape Floral Kingdom the smallest, but richest of the SIX FLORAL KINGDOMS in the world. Includes 9000 different species of which 750 are found in Grootbos. Known as fynbos because of the fine leave structure. Includes heath, Restios, Ericas and Proteas.
4) Premier marine & flora destination. Only Lodge in South Africa with the MARINE BIG5 (Whales, White Sharks, Penguins, Seals and Dolphins).
5) Large FREESTANDING SUITES are set amongst indigenous gardens with stunning views of the famous Walker Bay. Suites come with own living rooms and private balconies/decks.
6) Full Board price includes guided nature & whale watching activities (except boat trips, scenic flights, spa treatments and horse riding).
7) OWNER RUN with passion, dedication and attention to every client.
Amenities
Present to December 2019 Safaro Pro Amenities
One tree planting experience per booking (not per person) on a minimum 2 night booking from any Safari Pro member.
Members should just mention that they are Safari Pro members or reference TREE at time of booking. Can be booked through local DMC.
Rates Manual Child Policy
FOREST LODGE ACCEPTS CHILDREN OVER THE AGE OF 12 YEARS.
Notes The adult sharing rate applies to a child (12-16 years) sharing with a single adult! Should three children (12-16) share one suite, the adult sharing rate applies to the first two children!
GARDEN LODGE ACCEPTS CHILDREN OF ALL AGES.
Specific Child Rates apply for children sharing with parents a one-bedroom luxury suite. Children of all ages staying in their own bedroom, pay full adult rate.
Maximum 2 children (between ages 4 and 10 years) on sleeper couch in lounge.
Maximum 1 child (between ages of 11 and 16 years) on sleeper couch in lounge.
Please note that the rates for the Two-Bedroom Luxury Family Suite are per suite per night and not per person per night. The Two-Bedroom Luxury Suites can accommodate a maximum of 2 adults plus a maximum of 3 children.
AP Product Note EvenYears
Conservation Levy of R200 per person is excluded.
Compulsory daily fee must be added to per person sharing rate.
Inclusions and Exclusions
INCLUSIONS/EXCLUSIONS FOR GARDEN AND FOREST LODGE:
Includes: Accommodation in freestanding suites, Welcome drink served upon arrival, Fresh fruit daily in suite, Breakfast buffet with full English breakfast menu, Light lunch, 5-course dinner, Horse riding for non- and experienced riders through the reserve (please note that the weight limit is 90kg/198lbs per person/ children under the age of 12 are only allowed on guided pony rides), Guided Walks including fynbos nature tours and Milkwood walks, Nature, marine & coastal drives and walks including the Walker Bay Nature Reserve, De Kelders cliff walk, Klipgat Cave combined with seasonal land-based whale watching (whale watching especially during July December), Bird-watching; experience a great variety of bird species on the reserve, Various maps of the reserve and the area for self-guided walks & Transfers to/from all activities
Exlcudes: All drinks (alcoholic and non-alcoholic), Laundry and minibars, Spa Treatments, whale watching boat trips, boat trips to Dyer Island, Shark Cage Diving, beach horse riding, scenic flights, quad biking, kayaking, wine tours, Items of personal nature (telephone calls, items bought from the Grootbos Gallery)
FIT Cancellation Policy
CANCELLATION POLICY for Grootbos Forest and Garden Lodge
The cancellation fee is a percentage of the full accommodation account.
Date of confirmation up to 46 days prior to travel: 5% cancellation fees
45 21days prior to travel: 35% cancellation fees
20 0 days prior to travel: 95% cancellation fees
PEAK SEASON: 16 December 2021 10 January 2022 (FIT & Groups)
- An initial non-refundable deposit equal to one nights accommodation and conservation levy to be paid upon confirmation.
- The balance of the payment is due by 01st September 2021.
No refund will be granted for cancellations thereafter.
COVID-19 / FORCE MAJEURE TERMS AND CONDITIONS
Should guests not be able to travel due to COVID-19 or any other situation caused by force majeure, we will waiver the cancellation fees as stated above up to 14 days prior to arrival of guests. Any deposit or full payments made will be refunded.
Groups Cancellation Policies
GROUPS & CONFERENCES CANCELLATIONS
The cancellation fee is a percentage of the full accommodation account.
Date of confirmation up to 121 days prior to travel: 5% cancellation fees
120 to 60 days prior arrival 50% cancellation fees
59 to 0 days prior arrival 100% cancellation fees
PEAK SEASON: 16 December 2021 10 January 2022 (FIT & Groups)
- An initial non-refundable deposit equal to one nights accommodation and conservation levy to be paid upon confirmation.
- The balance of the payment is due by 01st September 2021.
No refund will be granted for cancellations thereafter.
COVID-19 / FORCE MAJEURE TERMS AND CONDITIONS
Should guests not be able to travel due to COVID-19 or any other situation caused by force majeure, we will waiver the cancellation fees as stated above up to 14 days prior to arrival of guests. Any deposit or full payments made will be refunded.
Child Policies (Supplier)
FOREST LODGE ACCEPTS CHILDREN OVER THE AGE OF 12 YEARS.
Notes: The adult sharing rate applies to a child (12-16 years) sharing with a single adult! Should three children (12-16) share one suite, the adult sharing rate applies to the first two children!
GARDEN LODGE ACCEPTS CHILDREN OF ALL AGES
Specific Child Rates apply for children sharing with parents a one-bedroom luxury suite. Children of all ages staying in their own bedroom, pay full adult rate.
Maximum 2 children (between ages 4 and 10 years) on sleeper couch in lounge.
Maximum 1 child (between ages of 11 and 16 years) on sleeper couch in lounge.
Please note that the rates for the Two-Bedroom Luxury Family Suite are per suite per night and not per person per night. The Two-Bedroom Luxury Suites can accommodate a maximum of 2 adults plus a maximum of 3 children.
Tour Leader Policy
Pilot/guide pays set rate.
Unique Selling Points
1) Two intimate & EXCLUSIVE 5-STAR LODGES on a Private Nature Reserve (2500 hectares) and one exclusive VILLA.
2) Known for its INCREDIBLE CUISINE (especially seafood) and selection of good wines.
3) Situated in the heart of the Cape Floral Kingdom the smallest, but richest of the SIX FLORAL KINGDOMS in the world. Includes 9000 different species of which 750 are found in Grootbos. Known as fynbos because of the fine leave structure. Includes heath, Restios, Ericas and Proteas.
4) Premier marine & flora destination. Only Lodge in South Africa with the MARINE BIG5 (Whales, White Sharks, Penguins, Seals and Dolphins).
5) Large FREESTANDING SUITES are set amongst indigenous gardens with stunning views of the famous Walker Bay. Suites come with own living rooms and private balconies/decks.
6) Full Board price includes guided nature & whale watching activities (except boat trips, scenic flights, spa treatments and horse riding).
7) OWNER RUN with passion, dedication and attention to every client.
Amenities
Present to December 2019 Safaro Pro Amenities
One tree planting experience per booking (not per person) on a minimum 2 night booking from any Safari Pro member.
Members should just mention that they are Safari Pro members or reference TREE at time of booking. Can be booked through local DMC.
Rates Manual Child Policy
FOREST LODGE ACCEPTS CHILDREN OVER THE AGE OF 12 YEARS.
Notes: The adult sharing rate applies to a child (12-16 years) sharing with a single adult! Should three children (12-16) share one suite, the adult sharing rate applies to the first two children!
GARDEN LODGE ACCEPTS CHILDREN OF ALL AGES.
Specific Child Rates apply for children sharing with parents a one-bedroom luxury suite. Children of all ages staying in their own bedroom, pay full adult rate.
Maximum 2 children (between ages 4 and 10 years) on sleeper couch in lounge.
Maximum 1 child (between ages of 11 and 16 years) on sleeper couch in lounge.
Please note that the rates for the Two-Bedroom Luxury Family Suite are per suite per night and not per person per night. The Two-Bedroom Luxury Suites can accommodate a maximum of 2 adults plus a maximum of 3 children.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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