Discover the essence of Africa with the atmosphere and luxury of an authentic safari reminiscent of a by-gone age. The most luxurious Botswana safari lodge will captivate you with its beautiful lagoon views, teaming with wildlife, for a stay of pure indulgence, the exclusive concession area offering a unique nature-connected experience.
Emporium-Collection
Emporium-Voyage
Emporium Voyage luxury travel is the pinnacle of luxury hotel accommodation, providing the supreme platform for the crème de la crème. The Voyage prides itself on its consistent concierge services, impeccably fashioned to cater to the requisites of luxury travel. Our meritorious network of exotic hotel establishments in the finest destinations not only offers an unparalleled inventory to satiate the luxurious ambitions of our treasured clientele but also presents an exclusive opportunity for the aspiring hoteliers to unleash the true potential of their establishments. We proffer the range of classy Michelin Star restaurants, with their nouvelle cuisines culminating into an exclusive dining experience.
Emporium Magazine is your insight into the world of Luxury Lifestyle.
With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
Discover the essence of Africa with the atmosphere and luxury of an authentic safari reminiscent of a by-gone age. The most luxurious Botswana safari lodge will captivate you with its beautiful lagoon views, teaming with wildlife, for a stay of pure indulgence, the exclusive concession area offering a unique nature-connected experience.
Discover the essence of Africa with the atmosphere and luxury of an authentic safari reminiscent of a by-gone age. The most luxurious Botswana safari lodge will captivate you with its beautiful lagoon views, teaming with wildlife, for a stay of pure indulgence, the exclusive concession area offering a unique nature-connected experience.
Discover the essence of Africa with the atmosphere and luxury of an authentic safari reminiscent of a by-gone age. The most luxurious Botswana safari lodge will captivate you with its beautiful lagoon views, teaming with wildlife, for a stay of pure indulgence, the exclusive concession area offering a unique nature-connected experience.
Discover the essence of Africa with the atmosphere and luxury of an authentic safari reminiscent of a by-gone age. The most luxurious Botswana safari lodge will captivate you with its beautiful lagoon views, teaming with wildlife, for a stay of pure indulgence, the exclusive concession area offering a unique nature-connected experience.
Discover the essence of Africa with the atmosphere and luxury of an authentic safari reminiscent of a by-gone age. The most luxurious Botswana safari lodge will captivate you with its beautiful lagoon views, teaming with wildlife, for a stay of pure indulgence, the exclusive concession area offering a unique nature-connected experience.
Luxuriate in the Heart of the Wilderness: The Sanctuary Atzaro Okavango Camp
Immerse yourself in opulence amidst the untamed beauty of the Okavango Delta at The Sanctuary Atzaro Okavango Camp. Discover a world of luxury accommodations, exhilarating safari adventures, and exclusive facilities nestled in the heart of Africa's wilderness.
Experience a harmonious blend of luxury and nature at The Sanctuary Atzaro Okavango Camp. Situated in the picturesque Okavango Delta, this sanctuary offers discerning travelers a haven of tranquility and indulgence amidst the African wilderness.
Embark on a journey of luxury and adventure at The Sanctuary Atzaro Okavango Camp. From lavish accommodations to thrilling safari experiences and exclusive facilities, every aspect of your stay is designed to exceed expectations. Book your safari retreat today and immerse yourself in the beauty of the Okavango Delta like never before.
Unveiling Luxury in the Wild: The Sanctuary Atzaro Okavango Camp
Explore the unmatched offerings of The Sanctuary Atzaro Okavango Camp, where every moment is infused with elegance and comfort, from the accommodations to the activities.
Indulgent Accommodations
Discover unparalleled comfort in our 8 luxury suites and 2 family units, each meticulously designed to provide a sanctuary of relaxation. Featuring private plunge pools, air conditioning, and elegant furnishings, our accommodations offer a retreat like no other.
Exquisite Dining and Refreshments
Savor delectable meals prepared by our skilled chefs, showcasing the finest flavors of African cuisine. Whether enjoying breakfast around an open campfire or dining under the stars, every culinary experience is a journey of culinary delight. Additionally, our wine bar offers a selection of premium wines and spirits to complement your meals.
Safari Adventures Beyond Imagination
Embark on thrilling safari adventures led by experienced guides, including morning and afternoon game drives, guided walking safaris, and mokoro trips. Encounter Africa's iconic wildlife, from the majestic Big 5 to rare bird species, as you explore the pristine landscapes of the Okavango Delta.
Discover the essence of Africa with the atmosphere and luxury of an authentic safari reminiscent of a by-gone age. The most luxurious Botswana safari lodge will captivate you with its beautiful lagoon views, teaming with wildlife, for a stay of pure indulgence, the exclusive concession area offering a unique nature-connected experience.
Activities
Activities:
Morning and Afternoon Game Drives: Set out on exhilarating game drives to encounter Africa's iconic wildlife in their natural habitat.
Guided Walking Safaris: Explore the wilderness on foot with knowledgeable guides, discovering hidden treasures along the way.
Mokoro Trips: Glide through the tranquil waters of the Okavango Delta in a traditional mokoro canoe, experiencing the magic of this unique ecosystem.
Bird Watching: Discover a paradise for bird enthusiasts, with a vast array of bird species waiting to be spotted.
Fishing: Cast your line and try your hand at catching and releasing fish in the pristine waters of the delta.
Sunset Cruises: Embark on a scenic boat cruise as the sun sets over the horizon, painting the sky in hues of gold and crimson.
Facilities
Facilities:
Pool: Relax and unwind by our sparkling pool, surrounded by the sights and sounds of the wilderness.
Spa: Rejuvenate your mind, body, and soul with a range of luxurious spa treatments designed to enhance your safari experience.
Gym: Stay active during your stay with access to our well-equipped gym facilities.
Yoga Deck: Find inner peace amidst nature with rejuvenating yoga sessions on our tranquil yoga deck.
Four Poster Bed: Drift off into blissful slumber on our lavish four-poster beds, ensuring a restful night's sleep.
Boma: Experience traditional African dining around the boma, where tantalizing aromas and live entertainment await.
Wine Bar: Unwind with a selection of premium wines and spirits at our sophisticated wine bar.
Gift Shop: Take home a piece of Africa with unique souvenirs and gifts from our onsite gift shop.
Main Area Fire Pit: Gather around the fire pit and share stories of your safari adventures under the starlit sky.
Private Guide Accommodations: Enjoy personalized service with dedicated guides available to enhance your safari experience.
F&Q
1: Are children allowed at The Sanctuary Atzaro Okavango Camp?
Yes, there are no age restrictions for children, and special activities are available for younger guests through the Ngwana Club.
2: What safety measures are in place for guests during their stay?
The camp prioritizes guest safety and provides mosquito nets, repellents, and shade to protect against malaria and sun exposure. In case of emergencies, air rescue to Maun is available.
3: How can guests contribute to conservation efforts at the camp?
The Sanctuary Atzaro Okavango Camp is committed to sustainability initiatives, including supporting local communities and empowering women through various projects.
4: What is the best time of year to visit The Sanctuary Atzaro Okavango Camp?
The Sanctuary Atzaro Okavango Camp can be visited year-round, each season offering a unique experience. However, the dry season from May to October is generally considered the best time for wildlife viewing, as animals gather around water sources. The wet season from November to April brings lush vegetation and migratory bird sightings, making it ideal for birdwatching enthusiasts.
5: Is internet access available at The Sanctuary Atzaro Okavango Camp?
While we strive to provide our guests with an immersive wilderness experience, we understand the importance of staying connected. Limited Wi-Fi access is available in designated areas of the camp, allowing guests to check emails and share their safari adventures with friends and family.
6: Are laundry services provided at The Sanctuary Atzaro Okavango Camp?
Yes, complimentary laundry services are offered to all guests during their stay. Our dedicated staff will ensure that your clothing is cleaned and returned to you promptly, allowing you to focus on enjoying your safari experience without worrying about laundry.
7: Are there any cultural experiences available at The Sanctuary Atzaro Okavango Camp?
Yes, we offer immersive cultural experiences that allow guests to connect with the local communities and learn about their traditions and way of life. From guided village visits to cultural performances and craft demonstrations, these experiences provide valuable insights into the rich cultural heritage of the Okavango Delta region.
8: What is the policy on tipping at The Sanctuary Atzaro Okavango Camp?
Tipping is discretionary and greatly appreciated by our staff, who work hard to ensure that every aspect of your stay is memorable. While there is no set amount, a gratuity of 10-15% of the total cost of your stay is customary for exceptional service. Tipping envelopes are provided in your room for your convenience.
Amenities
Amenities Not Found
Address
Okavango Delta, NG/32 Okavango Kopano Mokoro Community Trust, Botswana
Internet
Children policy
No age restrictions for children. There is the Ngwana Club, which offers special activities for children. Children up to 15 years old are excluded from walking safaris and mokoro excursions.
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
Minimum night stay:
A minimum of 3 nights stay is required.
Rates include:
• Accommodation.
• All meals and snacks.
• All beverages, alcoholic, soft and wines and non-alcoholic.
• All activities, including twice daily open game drive, mokoro canoe
excursions, walking Safari.
• Lodge swimming pool and gym.
• Road transfers between airstrip and the lodge.
• Personal Laundry.
• In suite free Wi-Fi.
• Activities offered at the camp.
Rates exclude:
• Community and Conservation Levy, includes park entry fees, concession
fees, and conservation & community contributions.
• International and domestic airfares, excess baggage fees.
• Passport, visas fees or airport tax fees both international and domestic.
• Flights and hotels before and after the lodge stay.
• Expenses due to situations beyond our control.
• High premium alcoholic beverages, wines, and French champagnes.
• Spa and massage treatments.
• Medical and personal travel insurance.
• Discretionary tips.
Payment terms and conditions:
• 20 % of the total booking value is required to be paid as a commitment fee.
This confirms the booking and the itinerary. This commitment fee is
nonrefundable.
• The balance of payment (80 %) is due 60 days prior to arrival.
• If the booking is made less than 60 days prior to travel, 100 % payment is due
before the booking will be confirmed.
Cancellation policy:
• Cancellation of a booking 61 or more days before the date of travel will result in
20 % commitment fee being retained.
• Cancellation of a booking between 60 - 46 days before the date of travel will
incur a 50 % cancellation fee based on the total value of the itinerary and the
stay. The 50 % cancellation fee includes the 20 % Commitment fee paid on
acceptance.
• Cancellation of a booking 45 days or less prior to date of travel will incur 100 %
cancellation fee based on the total value of the itinerary and stay. The 1 00 %
cancellation fee includes the 20 % commitment fee paid on acceptance.
Children policy:
Children of all ages are welcome at the lodge but should be under the constant
parental supervision. Some restrictions apply with activities according to age.
• Children O - 6 years sharing with adults have accommodation free of charge,
but transfers and conservation levies still apply.
• Children 7 - 15 years will be accommodated at 50 % of the adult rate when
sharing a suite with one adult or another child. A single child accommodated in
their own suite will be charged the full rate.
• Children (0 - 15yrs) pay USD42 per person per night. This fee includes park
entry fees, concession fees, and conservation & community contributions.
• Children 16 years old and above will pay 100 % of adult rate, with no restrictions
for activities.
For safety reason, activities such walking safaris, mokoros canoeing, and game
viewing are restricted to children over 16 years old and over.
Children must wear life vests when participating in the water excursions.
Families travelling with children under the age of 12 will be charged the exclusive
use of a private vehicle for game viewing and this is subject to availability.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Minimum night stay:
A minimum of 3 nights stay is required.
Rates include:
• Accommodation.
• All meals and snacks.
• All beverages, alcoholic, soft and wines and non-alcoholic.
• All activities, including twice daily open game drive, mokoro canoe
excursions, walking Safari.
• Lodge swimming pool and gym.
• Road transfers between airstrip and the lodge.
• Personal Laundry.
• In suite free Wi-Fi.
• Activities offered at the camp.
Rates exclude:
• Community and Conservation Levy, includes park entry fees, concession
fees, and conservation & community contributions.
• International and domestic airfares, excess baggage fees.
• Passport, visas fees or airport tax fees both international and domestic.
• Flights and hotels before and after the lodge stay.
• Expenses due to situations beyond our control.
• High premium alcoholic beverages, wines, and French champagnes.
• Spa and massage treatments.
• Medical and personal travel insurance.
• Discretionary tips.
Payment terms and conditions:
• 20 % of the total booking value is required to be paid as a commitment fee.
This confirms the booking and the itinerary. This commitment fee is
nonrefundable.
• The balance of payment (80 %) is due 60 days prior to arrival.
• If the booking is made less than 60 days prior to travel, 100 % payment is due
before the booking will be confirmed.
Cancellation policy:
• Cancellation of a booking 61 or more days before the date of travel will result in
20 % commitment fee being retained.
• Cancellation of a booking between 60 - 46 days before the date of travel will
incur a 50 % cancellation fee based on the total value of the itinerary and the
stay. The 50 % cancellation fee includes the 20 % Commitment fee paid on
acceptance.
• Cancellation of a booking 45 days or less prior to date of travel will incur 100 %
cancellation fee based on the total value of the itinerary and stay. The 1 00 %
cancellation fee includes the 20 % commitment fee paid on acceptance.
Children policy:
Children of all ages are welcome at the lodge but should be under the constant
parental supervision. Some restrictions apply with activities according to age.
• Children O - 6 years sharing with adults have accommodation free of charge,
but transfers and conservation levies still apply.
• Children 7 - 15 years will be accommodated at 50 % of the adult rate when
sharing a suite with one adult or another child. A single child accommodated in
their own suite will be charged the full rate.
• Children (0 - 15yrs) pay USD42 per person per night. This fee includes park
entry fees, concession fees, and conservation & community contributions.
• Children 16 years old and above will pay 100 % of adult rate, with no restrictions
for activities.
For safety reason, activities such walking safaris, mokoros canoeing, and game
viewing are restricted to children over 16 years old and over.
Children must wear life vests when participating in the water excursions.
Families travelling with children under the age of 12 will be charged the exclusive
use of a private vehicle for game viewing and this is subject to availability.
Minimum night stay:
A minimum of 3 nights stay is required.
Rates include:
• Accommodation.
• All meals and snacks.
• All beverages, alcoholic, soft and wines and non-alcoholic.
• All activities, including twice daily open game drive, mokoro canoe
excursions, walking Safari.
• Lodge swimming pool and gym.
• Road transfers between airstrip and the lodge.
• Personal Laundry.
• In suite free Wi-Fi.
• Activities offered at the camp.
Rates exclude:
• Community and Conservation Levy, includes park entry fees, concession
fees, and conservation & community contributions.
• International and domestic airfares, excess baggage fees.
• Passport, visas fees or airport tax fees both international and domestic.
• Flights and hotels before and after the lodge stay.
• Expenses due to situations beyond our control.
• High premium alcoholic beverages, wines, and French champagnes.
• Spa and massage treatments.
• Medical and personal travel insurance.
• Discretionary tips.
Payment terms and conditions:
• 20 % of the total booking value is required to be paid as a commitment fee.
This confirms the booking and the itinerary. This commitment fee is
nonrefundable.
• The balance of payment (80 %) is due 60 days prior to arrival.
• If the booking is made less than 60 days prior to travel, 100 % payment is due
before the booking will be confirmed.
Cancellation policy:
• Cancellation of a booking 61 or more days before the date of travel will result in
20 % commitment fee being retained.
• Cancellation of a booking between 60 - 46 days before the date of travel will
incur a 50 % cancellation fee based on the total value of the itinerary and the
stay. The 50 % cancellation fee includes the 20 % Commitment fee paid on
acceptance.
• Cancellation of a booking 45 days or less prior to date of travel will incur 100 %
cancellation fee based on the total value of the itinerary and stay. The 1 00 %
cancellation fee includes the 20 % commitment fee paid on acceptance.
Children policy:
Children of all ages are welcome at the lodge but should be under the constant
parental supervision. Some restrictions apply with activities according to age.
• Children O - 6 years sharing with adults have accommodation free of charge,
but transfers and conservation levies still apply.
• Children 7 - 15 years will be accommodated at 50 % of the adult rate when
sharing a suite with one adult or another child. A single child accommodated in
their own suite will be charged the full rate.
• Children (0 - 15yrs) pay USD42 per person per night. This fee includes park
entry fees, concession fees, and conservation & community contributions.
• Children 16 years old and above will pay 100 % of adult rate, with no restrictions
for activities.
For safety reason, activities such walking safaris, mokoros canoeing, and game
viewing are restricted to children over 16 years old and over.
Children must wear life vests when participating in the water excursions.
Families travelling with children under the age of 12 will be charged the exclusive
use of a private vehicle for game viewing and this is subject to availability.
Terms and Conditions
Terms and Conditions
General Terms and Conditions
1. The Scope of the Application
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Minimum night stay:
A minimum of 3 nights stay is required.
Rates include:
• Accommodation.
• All meals and snacks.
• All beverages, alcoholic, soft and wines and non-alcoholic.
• All activities, including twice daily open game drive, mokoro canoe
excursions, walking Safari.
• Lodge swimming pool and gym.
• Road transfers between airstrip and the lodge.
• Personal Laundry.
• In suite free Wi-Fi.
• Activities offered at the camp.
Rates exclude:
• Community and Conservation Levy, includes park entry fees, concession
fees, and conservation & community contributions.
• International and domestic airfares, excess baggage fees.
• Passport, visas fees or airport tax fees both international and domestic.
• Flights and hotels before and after the lodge stay.
• Expenses due to situations beyond our control.
• High premium alcoholic beverages, wines, and French champagnes.
• Spa and massage treatments.
• Medical and personal travel insurance.
• Discretionary tips.
Payment terms and conditions:
• 20 % of the total booking value is required to be paid as a commitment fee.
This confirms the booking and the itinerary. This commitment fee is
nonrefundable.
• The balance of payment (80 %) is due 60 days prior to arrival.
• If the booking is made less than 60 days prior to travel, 100 % payment is due
before the booking will be confirmed.
Cancellation policy:
• Cancellation of a booking 61 or more days before the date of travel will result in
20 % commitment fee being retained.
• Cancellation of a booking between 60 - 46 days before the date of travel will
incur a 50 % cancellation fee based on the total value of the itinerary and the
stay. The 50 % cancellation fee includes the 20 % Commitment fee paid on
acceptance.
• Cancellation of a booking 45 days or less prior to date of travel will incur 100 %
cancellation fee based on the total value of the itinerary and stay. The 1 00 %
cancellation fee includes the 20 % commitment fee paid on acceptance.
Children policy:
Children of all ages are welcome at the lodge but should be under the constant
parental supervision. Some restrictions apply with activities according to age.
• Children O - 6 years sharing with adults have accommodation free of charge,
but transfers and conservation levies still apply.
• Children 7 - 15 years will be accommodated at 50 % of the adult rate when
sharing a suite with one adult or another child. A single child accommodated in
their own suite will be charged the full rate.
• Children (0 - 15yrs) pay USD42 per person per night. This fee includes park
entry fees, concession fees, and conservation & community contributions.
• Children 16 years old and above will pay 100 % of adult rate, with no restrictions
for activities.
For safety reason, activities such walking safaris, mokoros canoeing, and game
viewing are restricted to children over 16 years old and over.
Children must wear life vests when participating in the water excursions.
Families travelling with children under the age of 12 will be charged the exclusive
use of a private vehicle for game viewing and this is subject to availability.
1: Are children allowed at The Sanctuary Atzaro Okavango Camp?
Yes, there are no age restrictions for children, and special activities are available for younger guests through the Ngwana Club.
2: What safety measures are in place for guests during their stay?
The camp prioritizes guest safety and provides mosquito nets, repellents, and shade to protect against malaria and sun exposure. In case of emergencies, air rescue to Maun is available.
3: How can guests contribute to conservation efforts at the camp?
The Sanctuary Atzaro Okavango Camp is committed to sustainability initiatives, including supporting local communities and empowering women through various projects.
4: What is the best time of year to visit The Sanctuary Atzaro Okavango Camp?
The Sanctuary Atzaro Okavango Camp can be visited year-round, each season offering a unique experience. However, the dry season from May to October is generally considered the best time for wildlife viewing, as animals gather around water sources. The wet season from November to April brings lush vegetation and migratory bird sightings, making it ideal for birdwatching enthusiasts.
5: Is internet access available at The Sanctuary Atzaro Okavango Camp?
While we strive to provide our guests with an immersive wilderness experience, we understand the importance of staying connected. Limited Wi-Fi access is available in designated areas of the camp, allowing guests to check emails and share their safari adventures with friends and family.
6: Are laundry services provided at The Sanctuary Atzaro Okavango Camp?
Yes, complimentary laundry services are offered to all guests during their stay. Our dedicated staff will ensure that your clothing is cleaned and returned to you promptly, allowing you to focus on enjoying your safari experience without worrying about laundry.
7: Are there any cultural experiences available at The Sanctuary Atzaro Okavango Camp?
Yes, we offer immersive cultural experiences that allow guests to connect with the local communities and learn about their traditions and way of life. From guided village visits to cultural performances and craft demonstrations, these experiences provide valuable insights into the rich cultural heritage of the Okavango Delta region.
8: What is the policy on tipping at The Sanctuary Atzaro Okavango Camp?
Tipping is discretionary and greatly appreciated by our staff, who work hard to ensure that every aspect of your stay is memorable. While there is no set amount, a gratuity of 10-15% of the total cost of your stay is customary for exceptional service. Tipping envelopes are provided in your room for your convenience.
Enquiry Form
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Atzaro Okavango Camp
Atzaro Okavango Camp
Legal Terms & Conditions
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform www.ec.europa.eu/consumers/odr
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform: www.ec.europa.eu/consumers/odr
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.