Nestled in the pristine Okavango Delta, Abu Camp stands as a pinnacle of luxury for the discerning high-net-worth individual. Renowned for offering one of the most exclusive elephant interactions in Africa, this camp provides an unparalleled connection with these majestic creatures. Each of Abu Camp's six opulent tents boasts a unique, African-inspired design, offering a perfect blend of elegance and immersion in the natural world. The camp, named after a much-loved resident elephant, not only provides a once-in-a-lifetime opportunity to walk with these gentle giants but also actively contributes to elephant conservation.
Emporium-Collection
Emporium-Voyage
Emporium Voyage luxury travel is the pinnacle of luxury hotel accommodation, providing the supreme platform for the crème de la crème. The Voyage prides itself on its consistent concierge services, impeccably fashioned to cater to the requisites of luxury travel. Our meritorious network of exotic hotel establishments in the finest destinations not only offers an unparalleled inventory to satiate the luxurious ambitions of our treasured clientele but also presents an exclusive opportunity for the aspiring hoteliers to unleash the true potential of their establishments. We proffer the range of classy Michelin Star restaurants, with their nouvelle cuisines culminating into an exclusive dining experience.
Emporium Magazine is your insight into the world of Luxury Lifestyle.
With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
Nestled in the pristine Okavango Delta, Abu Camp stands as a pinnacle of luxury for the discerning high-net-worth individual. Renowned for offering one of the most exclusive elephant interactions in Africa, this camp provides an unparalleled connection with these majestic creatures. Each of Abu Camp's six opulent tents boasts a unique, African-inspired design, offering a perfect blend of elegance and immersion in the natural world. The camp, named after a much-loved resident elephant, not only provides a once-in-a-lifetime opportunity to walk with these gentle giants but also actively contributes to elephant conservation.
Nestled in the pristine Okavango Delta, Abu Camp stands as a pinnacle of luxury for the discerning high-net-worth individual. Renowned for offering one of the most exclusive elephant interactions in Africa, this camp provides an unparalleled connection with these majestic creatures. Each of Abu Camp's six opulent tents boasts a unique, African-inspired design, offering a perfect blend of elegance and immersion in the natural world. The camp, named after a much-loved resident elephant, not only provides a once-in-a-lifetime opportunity to walk with these gentle giants but also actively contributes to elephant conservation.
Nestled in the pristine Okavango Delta, Abu Camp stands as a pinnacle of luxury for the discerning high-net-worth individual. Renowned for offering one of the most exclusive elephant interactions in Africa, this camp provides an unparalleled connection with these majestic creatures. Each of Abu Camp's six opulent tents boasts a unique, African-inspired design, offering a perfect blend of elegance and immersion in the natural world. The camp, named after a much-loved resident elephant, not only provides a once-in-a-lifetime opportunity to walk with these gentle giants but also actively contributes to elephant conservation.
Nestled in the pristine Okavango Delta, Abu Camp stands as a pinnacle of luxury for the discerning high-net-worth individual. Renowned for offering one of the most exclusive elephant interactions in Africa, this camp provides an unparalleled connection with these majestic creatures. Each of Abu Camp's six opulent tents boasts a unique, African-inspired design, offering a perfect blend of elegance and immersion in the natural world. The camp, named after a much-loved resident elephant, not only provides a once-in-a-lifetime opportunity to walk with these gentle giants but also actively contributes to elephant conservation.
Nestled in the pristine Okavango Delta, Abu Camp stands as a pinnacle of luxury for the discerning high-net-worth individual. Renowned for offering one of the most exclusive elephant interactions in Africa, this camp provides an unparalleled connection with these majestic creatures. Each of Abu Camp's six opulent tents boasts a unique, African-inspired design, offering a perfect blend of elegance and immersion in the natural world. The camp, named after a much-loved resident elephant, not only provides a once-in-a-lifetime opportunity to walk with these gentle giants but also actively contributes to elephant conservation.
Discovering the Magic of Abu Camp: A Luxurious Safari Experience
Explore the wonders of Abu Camp, an iconic destination in the heart of Botswana's Okavango Delta. With luxurious accommodations, unparalleled wildlife encounters, and a commitment to elephant conservation, Abu Camp offers an unforgettable safari adventure.
Nestled within the pristine wilderness of the Okavango Delta, Abu Camp stands as a testament to luxury, adventure, and conservation. With its six exclusive suites, breathtaking landscapes, and close encounters with Africa's majestic elephants, Abu Camp promises an unparalleled safari experience.
Embark on a journey of discovery and wonder at Abu Camp, where luxury meets adventure and conservation. With its intimate accommodations, unparalleled wildlife experiences, and commitment to preserving Africa's natural heritage, Abu Camp promises an unforgettable safari escape.
Unveiling Abu Camp
Embracing Nature's Splendor
Situated in a private reserve spanning 180,000 hectares, Abu Camp offers a sanctuary of tranquility amidst the lush riverine forest of the Okavango. Here, guests are invited to immerse themselves in the natural beauty of the Delta while enjoying luxurious accommodations and personalized service.
A Haven for Wildlife Enthusiasts
Abu Camp is more than just a luxury lodge; it's a haven for wildlife enthusiasts. With morning and afternoon game drives, night drives, guided walks, and mokoro excursions, guests have the opportunity to witness the rich diversity of fauna and flora that call the Delta home.
Elephant Conservation at Its Heart
Named after Abu, the elephant who inspired its creation, Abu Camp is dedicated to elephant conservation and awareness. Through pioneering initiatives and a commitment to reintegrating elephants into the wild, Abu Camp is leading the way in preserving Africa's magnificent giants.
Suites Designed for Serenity
Luxury Reimagined
Each of Abu Camp's six suites is a testament to luxury reimagined. With spacious interiors, private plunge pools, outdoor copper bathtubs, and elevated teak decks, guests are treated to a sanctuary of comfort and relaxation.
A Blend of Comfort and Tradition
Imaginatively designed with canvas and pole, Abu Camp's suites blend seamlessly with the natural surroundings while offering modern comforts. From indoor and outdoor showers to high ceilings and wide, airy spaces, each suite is a retreat unto itself.
Exquisite Dining Experiences
Culinary Delights
At Abu Camp, dining is an experience to savor. From light brunches featuring mezze platters to formal dinners showcasing locally sourced ingredients, guests can indulge in a culinary journey inspired by the flavors of Africa.
Sundowners and Campfire Tales
After a day of adventure, unwind with post-safari sundowners around the campfire. Sip on cocktails as you share stories of your wildlife encounters and immerse yourself in the magic of the African night.
Nestled in the pristine Okavango Delta, Abu Camp stands as a pinnacle of luxury for the discerning high-net-worth individual. Renowned for offering one of the most exclusive elephant interactions in Africa, this camp provides an unparalleled connection with these majestic creatures. Each of Abu Camp's six opulent tents boasts a unique, African-inspired design, offering a perfect blend of elegance and immersion in the natural world. The camp, named after a much-loved resident elephant, not only provides a once-in-a-lifetime opportunity to walk with these gentle giants but also actively contributes to elephant conservation.
Activities
Game Drives: Embark on thrilling game drives to encounter Africa's iconic wildlife, led by experienced guides.
Guided Walks: Explore the Delta on foot with guided walking safaris, discovering its hidden treasures and diverse ecosystems.
Mokoro Excursions: Glide through the tranquil waterways of the Okavango Delta in traditional dugout canoes, known as mokoros.
Night Drives: Experience the magic of the African night as you search for nocturnal creatures under the guidance of knowledgeable guides.
Elephant Encounters: Learn about elephant behavior and conservation efforts during educational interactions with Abu Camp's resident elephant herd.
Facilities
Fitness Facilities: Stay active during your safari adventure with Abu Camp's fitness facilities.
Photographic Studio: Capture your safari memories with the help of Abu Camp's professional photographic studio.
Gift Shop: Take home souvenirs and mementos of your African safari experience from Abu Camp's onsite gift shop.
Guest Lounge with Bar: Relax and socialize in the comfortable lounge area, complete with a well-stocked bar.
Large Viewing Deck: Enjoy sweeping views of the surrounding landscape from Abu Camp's spacious viewing deck.
Swimming Pool: Cool off from the African heat with a refreshing dip in Abu Camp's swimming pool.
Firepit: Gather around the firepit in the evenings for drinks, storytelling, and stargazing.
On-site Game Viewing Hide: Observe wildlife up close from the comfort of Abu Camp's on-site game viewing hide.
F&Q
1. Do I need a visa to visit Abu Camp in Botswana? Visa requirements vary depending on your nationality and the regulations of the country you're traveling from. It's advisable to check with the Botswana Embassy or Consulate in your country for the most accurate and up-to-date visa information.
2. How can I get to Abu Camp? Abu Camp is located in the pristine Okavango Delta of Botswana. The most common way to reach the camp is by flying into Maun International Airport and then taking a light aircraft charter flight to the Abu airstrip. From there, a road transfer will be arranged to take you to the camp.
3. Are there any health concerns or vaccinations required for visiting Abu Camp? Health recommendations and required vaccinations may vary based on your travel history and current health status. It's recommended to consult with your healthcare provider or a travel medicine specialist for personalized advice. Generally, vaccinations for diseases such as yellow fever, hepatitis A and B, and typhoid are recommended for travelers to Botswana.
4. Can I interact with elephants at Abu Camp? Yes, Abu Camp is renowned for offering one of the most exclusive elephant interactions in Africa. Guests have the opportunity to walk with these gentle giants and learn about their behavior, conservation, and habitat. The camp's elephant interaction program provides a unique and unforgettable experience for guests.
5. What amenities and facilities are available at Abu Camp? Abu Camp offers luxurious accommodations with en-suite facilities and opulent furnishings. Each tent features indoor and outdoor showers, an outdoor copper bath, and a private plunge pool sunk into the elevated teak deck. Guests can also enjoy amenities such as a multi-decked lounge and dining area, a well-stocked library and study, a gym, and a swimming pool.
6. What activities are offered at Abu Camp? Guests at Abu Camp can partake in a variety of activities including elephant interactions, guided walks, day and night game drives, boating (seasonal), mokoro excursions, helicopter trips, massage treatments, and star bed/sleep-out experiences. The camp's expert guides provide insightful interpretations of the surrounding wilderness and wildlife.
7. Is Wi-Fi available at Abu Camp? Yes, Wi-Fi is available at Abu Camp, allowing guests to stay connected with family and friends or share their safari experiences on social media. However, due to the remote location, internet connectivity may be limited or slower than urban areas.
8. What should I pack for my safari experience at Abu Camp? Essential items to pack for your safari experience at Abu Camp include lightweight and neutral-colored clothing, comfortable walking shoes, sun protection (hat, sunglasses, sunscreen), insect repellent, binoculars, camera gear, and any personal medications or toiletries. Additionally, guests may want to pack swimwear for enjoying the private plunge pools and river activities.
Amenities
Amenities Not Found
Address
Abu Camp, Okavango Delta, Botswana
Internet
Children policy
Min. 6 years however additional cost to book private activities for kids
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Min. 6 years however additional cost to book private activities for kids
Terms and Conditions
Terms and Conditions
General Terms and Conditions
1. The Scope of the Application
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
RestaurantBarBreakfast in the roomSnack barSpecial diet menus (on request)Kid mealsKid-friendly buffetWine/champagne (additional charge)Fruits (additional charge)RestaurantBarBreakfast in the roomSnack barSpecial diet menus (on request)Kid meals (additional charge)Kid-friendly buffetWine/champagne (additional charge)Fruits (additional charge)Coffee house on site
Reception services
24-hour front deskExpress check-in/check-outCurrency exchangeLuggage storageConcierge serviceInvoice provided24-hour front deskExpress check-in/check-outCurrency exchangeLuggage storageConcierge servicePrivate check-in/check-out
RestaurantBarBreakfast in the roomSnack barSpecial diet menus (on request)Kid mealsKid-friendly buffetWine/champagne (additional charge)Fruits (additional charge)RestaurantBarBreakfast in the roomSnack barSpecial diet menus (on request)Kid meals (additional charge)Kid-friendly buffetWine/champagne (additional charge)Fruits (additional charge)Coffee house on site
Reception services
24-hour front deskExpress check-in/check-outCurrency exchangeLuggage storageConcierge serviceInvoice provided24-hour front deskExpress check-in/check-outCurrency exchangeLuggage storageConcierge servicePrivate check-in/check-out
Pros : Very helpful and friendly guests. Cons : I had to leave too soon!
Hulbert
Pros : The reception staff were EXCEPTIONAL! Bent over backwards to allow me to check in early and to find a room for a colleague. Went way above expectation Cons : Hot water in shower was not great and took a long time and water to warm up. This was
Annette
Pros : Big suites and comfortable beds. Nice view from the balcony. Cons : Had some issues that staff assissted with, but still was annoying. Service in restaurant during breakfast and dinner is a bit slow, but friendly. Breakfast hot meals were differ
Trienke
Pros : Very friendly staff.The food on the menu really good
And they serve an excellent cappuchino Cons : No remarks
Royal
Pros : The pool...restaurant... Shopping close by... The room ... The service.... However they had trouble getting me a room key Cons : Room key unavailable first 4 hours feeling trapped relying on leaving and being let back into the room
Tom
Pros : Staff were friendly and helpful. Rooms massive with great view. High quality restaurant and super breakfast. Easy rapid check in. Fantastic location. Pool is enormous and a welcome cool after hot days. Cons : Nothing.
Daniel
Pros : Great food. Clean rooms. Location is excellent. Close to Sarit shopping centre Cons : TV bit outdated and small. Poor TV reception. Rooms were a bit dated as well.
Mkaijaz
Pros : The Apartment was specious. we booked 2 bedroom apartment. the location is amazing and walking distance to malls. The area is secure so is facility. The apartment has all facilities including kitchen. 2 big size bathroom and living room. Cons :
Natalia
Pros : We staid in this hotel second time , first in 2022 and second in 2023.
Stuff is very friendly and breakfasts are very delicious ( not traditional European, but kenyan with indian touch)
So far no complaints, only positive feelings, sincerely rec
David
Pros : Bids is very well located for enjoying Nairobi shopping, restaurants and nightlife. Cons : The AC unit didn’t have a heat function so the room was a bit chilly.
Tamasine
Pros : Large comfortable room, great shower. Food/restaurant was very good. Cons : A little bit dated. Pool, and furniture around it, in need of some maintenance.
Engstrom
Pros : The location is good and the size of the rooms with a good price. Cons : The breakfast personell were absolutely horrible. The breakfast also was really poor. Service was really poor at times. A few were trying their best, but others were not do
Mariel
Pros : This is a nice little hotel, breakfast was good and staff were generally nice. Cons : The room I was in needed renovating - the bathroom cabinet door was hanging off the hinge, the phone was beeping because of a low battery and the fridge hummed
Pros : The room was neat and tidy. The bed was comfy. Cons : The TV channels are very few, nothing really to watch other than local news.
The breakfast venues kept on being changed from day to day.
Anthony
Pros : The staff was very friendly and helpful. The room was large quiet and clean Cons : It took almost 10 minutes for hot water to flow; Internet was intermittent. Breakfast could have been better; juice should be included; laundry too expensive
Anthony
Pros : staff and location Cons : food was bad
Trond
Pros : Breakfast, very good!
Great staff!
Clean Cons : Not much,
some traffic noise
Vicky
Pros : Price for the night was real good! The room I got was big: separate bedroom and living room setup. Breakfast buffet looked stunning so if I were to come back it would be for the breakfast ???? Cons : When I checked in they put me in a room that
Edward
Pros : The staff friendly ,warm and helpful Cons : Gym doesn’t open 24 hours
Mehdi
Pros : It's one the best in city centre, i really like that Cons : small room
Doreen
Pros : The staff were very friendly throughout my stay. The reception staff are very kind and helpful. Customer Service is excellent Cons : The room decor is abit old
Godfrey
Pros : room Cons : N/A
Muhammad
Pros : The hotel has bed room+living room along with balcony for city view. Buffet breakfast and very limited choice for dinner. Cons : Bath room need to be improved.
Avery
Pros : Great location, spacious room. Cons : Old building which has been upgraded but not modern.
Clive
Pros : a grand old building with spacious rooms, good food and very friendly and helpful staff. Very reasonable price. Cons : the bed was a little hard and room supplies - toiletries, tea, coffee etc - were limited, but at the price, it seems a little
Avery
Pros : Spacious room and friendly, helpful staff. Cons : Problem with hot water and weak shower. Spotty wifi and ethernet did not work.
Saunders
Pros : Nice room and good value for money. Cons : Air conditioning was hardly working. Staff questioned my guests like they were sex workers, very very disappointed.
Hugues
Pros : The location of the facility in town and very accessible at all time Cons : The food requires some improvement. Have eaten there couple of time and found the food salted.
Gangadhar
Pros : Location and breakfast was good. The restaurant had some every good food. All in all it was a good experience. The rooms ha a good view. Cons : The rooms were a bit run down. Thats all.
Ashish
Pros : Just stayed for an overnight. The place is in the Nairobi downtown. The breakfast was really good and hotel staff were very welcoming. Cons : Next to the main road and the noise of the cars made sleeping bit uncomfortable.
Asali
Pros : The locale is quiet and peaceful yet right in the city. Walk score for this location is 100 because I could walk to most amenities. I liked the staff very much. Very respectful and accommodating. Menu was not big which makes it a less complicated s
Dennis
Pros : Breakfast and the friendliness of the staff. Cons : The room is a little bit old, the shower takes time for the hot water to come out.
Louis
Pros : Location and very helpful staff. Large rooms. Cons : Hotel is a bit old but however has everything you need and is clean.
Sam
Pros : The room was nice and big Cons : Some of the hotel staff were very impolite. The food at the restaurant took about 4 business days to arrive and you'll have to remortgage your house to afford the laundry. The hot water also didn't work at times.
Jim
Pros : Convenient location. Great buffet breakfast. Cons : Food from bar in evening. Stayed there 20 years ago and not much has changed.
Sean
Pros : Staff were very welcoming and service-minded, and were also very obliging in moving to another room. Enjoyed the use of the swimming pool, as well as the fitness centre, where staff and users were really friendly. Special thanks to the in-situ coa
Pros : Very helpful and friendly guests. Cons : I had to leave too soon!
Hulbert
Pros : The reception staff were EXCEPTIONAL! Bent over backwards to allow me to check in early and to find a room for a colleague. Went way above expectation Cons : Hot water in shower was not great and took a long time and water to warm up. This was
Annette
Pros : Big suites and comfortable beds. Nice view from the balcony. Cons : Had some issues that staff assissted with, but still was annoying. Service in restaurant during breakfast and dinner is a bit slow, but friendly. Breakfast hot meals were differ
Trienke
Pros : Very friendly staff.The food on the menu really good
And they serve an excellent cappuchino Cons : No remarks
Royal
Pros : The pool...restaurant... Shopping close by... The room ... The service.... However they had trouble getting me a room key Cons : Room key unavailable first 4 hours feeling trapped relying on leaving and being let back into the room
Tom
Pros : Staff were friendly and helpful. Rooms massive with great view. High quality restaurant and super breakfast. Easy rapid check in. Fantastic location. Pool is enormous and a welcome cool after hot days. Cons : Nothing.
Daniel
Pros : Great food. Clean rooms. Location is excellent. Close to Sarit shopping centre Cons : TV bit outdated and small. Poor TV reception. Rooms were a bit dated as well.
Mkaijaz
Pros : The Apartment was specious. we booked 2 bedroom apartment. the location is amazing and walking distance to malls. The area is secure so is facility. The apartment has all facilities including kitchen. 2 big size bathroom and living room. Cons :
Natalia
Pros : We staid in this hotel second time , first in 2022 and second in 2023.
Stuff is very friendly and breakfasts are very delicious ( not traditional European, but kenyan with indian touch)
So far no complaints, only positive feelings, sincerely rec
David
Pros : Bids is very well located for enjoying Nairobi shopping, restaurants and nightlife. Cons : The AC unit didn’t have a heat function so the room was a bit chilly.
Tamasine
Pros : Large comfortable room, great shower. Food/restaurant was very good. Cons : A little bit dated. Pool, and furniture around it, in need of some maintenance.
Engstrom
Pros : The location is good and the size of the rooms with a good price. Cons : The breakfast personell were absolutely horrible. The breakfast also was really poor. Service was really poor at times. A few were trying their best, but others were not do
Mariel
Pros : This is a nice little hotel, breakfast was good and staff were generally nice. Cons : The room I was in needed renovating - the bathroom cabinet door was hanging off the hinge, the phone was beeping because of a low battery and the fridge hummed
Pros : The room was neat and tidy. The bed was comfy. Cons : The TV channels are very few, nothing really to watch other than local news.
The breakfast venues kept on being changed from day to day.
Anthony
Pros : The staff was very friendly and helpful. The room was large quiet and clean Cons : It took almost 10 minutes for hot water to flow; Internet was intermittent. Breakfast could have been better; juice should be included; laundry too expensive
Anthony
Pros : staff and location Cons : food was bad
Trond
Pros : Breakfast, very good!
Great staff!
Clean Cons : Not much,
some traffic noise
Vicky
Pros : Price for the night was real good! The room I got was big: separate bedroom and living room setup. Breakfast buffet looked stunning so if I were to come back it would be for the breakfast ???? Cons : When I checked in they put me in a room that
Edward
Pros : The staff friendly ,warm and helpful Cons : Gym doesn’t open 24 hours
Mehdi
Pros : It's one the best in city centre, i really like that Cons : small room
Doreen
Pros : The staff were very friendly throughout my stay. The reception staff are very kind and helpful. Customer Service is excellent Cons : The room decor is abit old
Godfrey
Pros : room Cons : N/A
Muhammad
Pros : The hotel has bed room+living room along with balcony for city view. Buffet breakfast and very limited choice for dinner. Cons : Bath room need to be improved.
Avery
Pros : Great location, spacious room. Cons : Old building which has been upgraded but not modern.
Clive
Pros : a grand old building with spacious rooms, good food and very friendly and helpful staff. Very reasonable price. Cons : the bed was a little hard and room supplies - toiletries, tea, coffee etc - were limited, but at the price, it seems a little
Avery
Pros : Spacious room and friendly, helpful staff. Cons : Problem with hot water and weak shower. Spotty wifi and ethernet did not work.
Saunders
Pros : Nice room and good value for money. Cons : Air conditioning was hardly working. Staff questioned my guests like they were sex workers, very very disappointed.
Hugues
Pros : The location of the facility in town and very accessible at all time Cons : The food requires some improvement. Have eaten there couple of time and found the food salted.
Gangadhar
Pros : Location and breakfast was good. The restaurant had some every good food. All in all it was a good experience. The rooms ha a good view. Cons : The rooms were a bit run down. Thats all.
Ashish
Pros : Just stayed for an overnight. The place is in the Nairobi downtown. The breakfast was really good and hotel staff were very welcoming. Cons : Next to the main road and the noise of the cars made sleeping bit uncomfortable.
Asali
Pros : The locale is quiet and peaceful yet right in the city. Walk score for this location is 100 because I could walk to most amenities. I liked the staff very much. Very respectful and accommodating. Menu was not big which makes it a less complicated s
Dennis
Pros : Breakfast and the friendliness of the staff. Cons : The room is a little bit old, the shower takes time for the hot water to come out.
Louis
Pros : Location and very helpful staff. Large rooms. Cons : Hotel is a bit old but however has everything you need and is clean.
Sam
Pros : The room was nice and big Cons : Some of the hotel staff were very impolite. The food at the restaurant took about 4 business days to arrive and you'll have to remortgage your house to afford the laundry. The hot water also didn't work at times.
Jim
Pros : Convenient location. Great buffet breakfast. Cons : Food from bar in evening. Stayed there 20 years ago and not much has changed.
Sean
Pros : Staff were very welcoming and service-minded, and were also very obliging in moving to another room. Enjoyed the use of the swimming pool, as well as the fitness centre, where staff and users were really friendly. Special thanks to the in-situ coa
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Abu Camp
Legal Terms & Conditions
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform www.ec.europa.eu/consumers/odr
Children older than 12 years are welcome.
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Abu Camp
Abu Camp
Restaurant
Landmark
Nairobi National Museum
Nakumatt Lifestyle Shopping Centre
Kenya National Theatre
Abu Camp
General
Room serviceNon-smoking roomsFacilities for disabled guestsLiftSafety deposit boxPacked lunchesAir conditioningDesignated smoking areaShuttle service (additional charge)Airport shuttle (additional charge)Room serviceNon-smoking roomsFacilities for disabled guestsBarber/beauty shopFamily roomsLiftSafety deposit boxPacked lunchesAir conditioningDesignated smoking areaShuttle service (additional charge)Airport shuttle (additional charge)Shared lounge/TV area
RestaurantBarBreakfast in the roomSnack barSpecial diet menus (on request)Kid mealsKid-friendly buffetWine/champagne (additional charge)Fruits (additional charge)RestaurantBarBreakfast in the roomSnack barSpecial diet menus (on request)Kid meals (additional charge)Kid-friendly buffetWine/champagne (additional charge)Fruits (additional charge)Coffee house on site
Reception services
24-hour front deskExpress check-in/check-outCurrency exchangeLuggage storageConcierge serviceInvoice provided24-hour front deskExpress check-in/check-outCurrency exchangeLuggage storageConcierge servicePrivate check-in/check-out
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform: www.ec.europa.eu/consumers/odr
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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