AP Product Note EvenYears
Return transfer to/from Eastgate Airport and lodge included.

Hotel Group
An African Anthology

Inclusions and Exclusions
Rates inlcude
Accommodation, all meals, teas and snacks, all local and select premium drinks, two daily safari activities, bush walks, complimentary use of the steam room, ice bath and therapy pool, return transfers to/from Eastgate Airport (HDS) for scheduled flights only and VAT.
Rates Exclude

Conservation levy, laundry and items of a personal nature.


2021

3 night bookings receive 1 complimentary spa treatment, per person, per day.
Family Villas include use of a private vehicle with your guide and tracker and are based on 4 guests.

FIT Cancellation Policy
All direct bookings require the following deposits in order to secure a booking


FIT BOOKINGS
0 - 30 Days prior to arrival 75% Cancellation fees
30 90 Days prior to arrival 25% Cancellation fees
90 - 365 Days prior to arrival 10% Cancellation fees
365+ Days prior to arrival 5% Cancellation fees

Cancellation fees applicable as a % equal to the accommodation value, will be levied if a confirmed booking is cancelled within the above time frames
All deposits are non-refundable.

Kapama Private Game Reserve Covid-19 related clause 2022



For bookings between 1 to 9 rooms
should travel not be possible for clients for any Covid-19 related
cause or Government restriction, we will waive all cancellations and refund in full or offer deferment of
travel for 12 months but within the corresponding season.
For bookings on 10 rooms and more, including series and group bookings will be negotiated on an ad-hoc
case-by-case basis.
The following conditions apply

• The Government in the guest’s country of origin imposes a travel ban and guests are unable to travel
• The Government in the guest’s destination country (or transit country) imposes a travel ban and guests
are unable to travel
• The Government in the guest’s country of origin OR destination country imposes a mandatory
quarantine and guests are unable to travel
• International flights are cancelled, and the guests are unable to travel *
• Guests are prevented from boarding a flight on account of health screening *
• Guests have contracted COVID-19 prior to arrival
Please take note

• Guests will be asked for proof/ relevant documentation pertaining to these conditions going forward *
• Please also note, Kapama Private Game Reserve reserves the right not to defer, if the rates are not
appropriate for us, but in that event we shall then refund
• This clause is until further notice but up to a limit of 31 December 2022
• Kapama Private Game Reserve reserves the right to change these terms, with prior notification and
naturally bookings in the system would be held on these terms

Groups Cancellation Policies
All direct bookings require the following deposits in order to secure a booking


Days prior to arrival for group bookings

0 - 30 days | Deposit 100% | Cancellation fees 90%
31-90 days | Deposit 50% | Cancellation fees 50%
91 - 365 days | Deposit 20% | Cancellation fees 20%


Cancellation fees applicable as a % equal to the accommodation value, will be levied if a confirmed booking is cancelled within the above time frames
All deposits are non-refundable.

Kapama Private Game Reserve Covid-19 related clause 2022



For bookings between 1 to 9 rooms
should travel not be possible for clients for any Covid-19 related
cause or Government restriction, we will waive all cancellations and refund in full or offer deferment of
travel for 12 months but within the corresponding season.
For bookings on 10 rooms and more, including series and group bookings will be negotiated on an ad-hoc
case-by-case basis.
The following conditions apply

• The Government in the guest’s country of origin imposes a travel ban and guests are unable to travel
• The Government in the guest’s destination country (or transit country) imposes a travel ban and guests
are unable to travel
• The Government in the guest’s country of origin OR destination country imposes a mandatory
quarantine and guests are unable to travel
• International flights are cancelled, and the guests are unable to travel *
• Guests are prevented from boarding a flight on account of health screening *
• Guests have contracted COVID-19 prior to arrival
Please take note

• Guests will be asked for proof/ relevant documentation pertaining to these conditions going forward *
• Please also note, Kapama Private Game Reserve reserves the right not to defer, if the rates are not
appropriate for us, but in that event we shall then refund
• This clause is until further notice but up to a limit of 31 December 2022
• Kapama Private Game Reserve reserves the right to change these terms, with prior notification and
naturally bookings in the system would be held on these terms

Child Policies (Supplier)
Children under the age of 12 years welcome when sharing with two adults in the Family Villa only.

Children of all ages are welcome at Kapama Karula. All children under the age of sixteen must be accompanied by a responsible adult during game drives and bush walks. Children under the age of 12 are permitted on safari at the sole discretion of the manager or guide. Children under the age of 6 are not permitted on safari, and where possible, kiddie's safaris will be arranged between normal safari times. Babysitting can be arranged at an additional charge, and where possible, kiddie's safaris will be arranged between normal safari times. Babysitting can be arranged at an additional charge.

Supplier Family Rooms
No triples will be permitted in the Villa. Families can be accommodated together in one of the
2 Family Villa.

Property Room Types
Kapama Karula
10 superior suites & 2 family superior suites 28 guests

Tour Leader Policy
No tourleader/guide policy supplied by supplier.

Rates Manual Child Policy
CHILDREN
Children under the age of 12 years are welcome at Kapama Karula. All children under the age of
16 must be accompanied by a responsible adult during game drives and bush walks. Children under 12 are
permitted on safari at the sole discretion of the manager or guide. Children under the age of 6 are not
permitted on safari, and where possible, a kiddies safari will be arranged between normal safari times.
Babysitting can be arranged at the lodge at an additional charge