Included
Accommodation, all meals, water, soft drinks, beers, ciders, mixers and house wine, 2 game activities per day (game drives/walks), community upliftment experience, visit to the Painted Dog Conservation Centre, 1 night at The Eye (sleep-out deck) for full paying guests for accommodation bookings of +4 nights, laundry

Excludes
Grow Africa Levy of USD 10.00 per person per night, park fees USD 20.00 (Adult) per person per day, USD 10.00 (children 7-12) per person, per day, transfer from Hwange Main Camp/Airport USD 15.00 per person per way (minimum 2 pax), imported and premium brand drinks

Conditions
• info@hideawaysafrica.com +27 (0) 21 671 7729

• All reservations must be received in writing by email

• All reservations are subject to availability, and if necessary, rooms will be put on a waiting list on a first come first serve basis

• All provisional reservations and requests are held for 14 days only, before we require a 20% non-refundable deposit to confirm the reservation, otherwise the booking will expire and be released from our reservation system.

• The lodge requires a final rooming list 30 days prior to guests’ arrival.

• Special dietary requirements to our reservations department at least 30 days prior to arrival date.

• The validity of the rates is as per the Rate Sheets herewith.

Check-in and Check-out

• Check-in time is as from 14h00 on the day of arrival, and check-out is 10h00 on the day of departure.

• A late check-out can be arranged with prior approval of management of the lodge, and is subject to the availability of rooms.

• Should an early check-in be required, this must be organized directly with the lodge concerned and will be subject to the availability of rooms.

Terms of Payment

• A non-refundable deposit amounting to 20% of the total value of the booking is payable within 14 days of confirming the reservation

• Full pre-payment to be received 30 days prior to travel. If payment has not been received we reserve the right to cancel the reservation and our cancellation policy will apply.

• No Guest may travel unless we have received full pre-payment

• A 5% surcharge will be levied for any / all payments made by credit card.

• In the event where the reservation is made less than 30 days before arrival, such reservation must be paid immediately upon presentation of invoice.

• Upon payment, a proof of payment with lodge name and invoice number must be submitted to our central reservations (info@hideawaysafrica.com)

Child Policy

Children aged 7 – 15 years (Maximum 2 children) stay free of charge when sharing with 2 adults
Children aged +16 years pay full adult rate
Children occupying their own chalet

- children aged 7 – 15 pay 50% of the adult rate; aged +16 years pay full adult rate